Sudbay Chevrolet Buick Cadillac GMC

Category:	Chevrolet Dealer
Address:	88 Causeway St, Gloucester, MA 01930, USA
Phone:	+1 978-283-4730
Site:	sudbaychevrolet.com
Rating:	4.6
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 8:30AM–5PM Closed

Location

Photos 16

Reviews 13

Jane Osgood

My husband and I recently leased a Buick Envision at Sudbay Chevrolet Buick Cadillac GMC in Gloucester. Our salesperson was Joe Loan. He was knowledgeable and friendly and did not pressure us in any way with our decision making. He presented us with a number of options and sales promotions to choose from and answered all of our questions clearly, so we felt certain that our final decision was the right one for us. In addition to the excellent experience we had with Joe, we were also extremely impressed with the atmosphere of the showroom and surrounding premises. It was clean, bright and modern with a wide variety of inventory. The other salespeople also interacted with us and were friendly and welcoming. The day we picked our car up we had our two young grandchildren with us. While Joe was educating my husband about the features of the Envision, I took my grandchildren to the waiting room. It was clean, comfortable and well stocked with snacks, coffee and cold drinks, which my grandchildren and I enjoyed. The play area for the children was colorful, well equipped and so clean that I did not hesitate to let the one year old crawl on the rug and play with the toys. I especially appreciated the spotless restroom with the sturdy changing table. This is certainly a family oriented dealership! No matter what your transportation needs, anyone would feel welcomed, comfortable and well served by the knowledgeable and friendly staff at Sudbay...and we LOVE our new car!l

Brian Baldassare

You know that "icky" feeling you get when you pull into any dealership? You already have your guard up with the expectation of being taken advantage of by the salesperson... Well, that is the complete opposite feeling you should have when pulling into Sudbay. As we approached, we were graciously welcomed by Henri Smith. He was kind, knowledgable and not at all "pushy". This was the 3rd GMC dealership we toured... and the last. We purchased a 2014 Acadia for the safety and quality reviews, the impecible service was the bonus. Henri Smith, Brad Sudbay, Chris Wright and Gregg McHugh catered to our needs and got us a great deal. From start-to-finish, the process was painless. I would recommend Sudbay to any friend, family or stranger.

Kiley Davis

With a growing family and the need to get a bigger vehicle, I knew just what I wanted in features, but didnt have much time to sit at a dealership. We went to Sudbays and Brad and Josh searched high and low to find a vehicle in my price range, checking all the boxes of my wants, and making it as painless as possible for me. Im not a huge fan of the whole care buying experience, but they made it so easy. Joel in their finance department was quick with the credit apps and got us a great rate. I didnt spend more than 5 minutes filling out paperwork and singing (and that was with a trade in). It was as perfect of an experience as you can hope for and I look forward to having a local business to do business with for years to come.

Carol Silva

Buying my Encore was very relaxing with no pressure from the sales associate. He explained all the features of the Encore and made me feel very comfortable. My husband bought a Regal last year and that is the reason I returned . Josh Wilson was the sales associate and he was great .my husband also referred a friend to Josh and she was very satisfied. Everyone was very friendly and the sales manager was very helpful . Service department was spotless as we were taken on a tour. I would definitely refer Sudbay Buick to anyone looking to purchase a new or used auto.

Doug Reid

I suggest purchasing a vehicle elsewhere. Sudbay has outstanding debts to my company that assisted them in selling vehicles; to you, the consumer and is unwilling to pay monies owed. These outstanding invoices were internal oversights of Sudbay and yet they are penalizing my company. It may be an insignificant total for Sudbay, but I am a small company where every dollar counts. If they are willing to do this to a company that improved their product for sale, imagine how Sudbay treats their customers? Even though ownership is aware, no progress has been made.

Steven leblanc jr

I had the best experience at Sunday motors buying my truck. I went to the dealership with a vehicle I had seen on their website. There was no pressure throughout the whole process. The salesman Tom Abbott, he was professional and comforting throughout the entire process. He introduced to the dealership owner Brad who is hand on and also very professional. Ive bought a few vehicles out of town in the past and will never do that again. Go see Tom Abbott at Dudbay motors and buy your next vehicle form Sudbay motors!!! Steven LeBlanc.

Scott Anderson

After several months of tossing around whether or not I wanted a new truck, I had checked out several different dealerships and landed at Sudbays. My salesman Josh Wilson took all my requests and got me into the perfect truck at my desired price and was able to get exactly as I wished for my trade in. These guys are personable, fun and made the car buying experience excellent, I highly recommend Josh and the crew at Sudbays for your next vehicle purchase! Stay Local!!!

J. Alan Bird

This is the third LaCrosse Ive leased from Sudbay by working with a GREAT sales rep - Tom Abbott. We began a dialogue before my lease expired and when the timing was right he contacted me to discuss what I wanted. In short order we put a deal together, he found a GREAT vehicle and I picked it up on 23 June 2017. This dealership has nothing but great people - Id encourage anyone looking for a GM product to go here and if possible to work with Tom.

Alyssa Breed

I was purchasing my first car, and went to Sudbay by chance. Tom was extremely helpful and not pushy at all. The financing process and other paperwork was so fast and easy. They took the time to thoroughly explain everything, so I left feeling very reassured that I made a good purchase. I would recommend Sudbay to anyone looking for a GM vehicle.

Mark Anderson

After shopping multiple dealerships and getting the run around, Sudbay was hands down the most honest and friendly dealership I visited. I worked with Josh Wilson and he was able to give me the most for my trade-in and got me below my target payment. I would recommend Josh and Sudbay to anyone in the market for a vehicle.

Mike Murphy

Great customer service! I felt I got a fair price with no negotiating on my new Silverado. Great experience! To all Gloucester/Rockport residents: no need to go out of town for the best lease on a new vehicle. These folks are the real deal right in our own backyard. Thank you Joe, Joel and Brad!

Kevin Riley

I recently purchased my new vehicle through Sudbay. Josh Wilson helped me find exactly what I was looking for. He understood my budget and showed me many different vehicles. By far the easiest car buying experience Ive ever had. I highly recommend talking to Josh about your needs in a vehicle.

J. Alan Bird

It was time to get a new car as my lease was ending. I had gotten two other LaCrosses from Sudbay and specifically with Tom Abbott. Tom is a true professional and great to work with. I plan on staying with Sudbay and Tom for any future auto needs.