Category: | Eye Care Center |
Address: | 35 Elm St, Danvers, MA 01923, USA |
Phone: | +1 978-777-0379 |
Site: | parrellioptical.com |
Rating: | 5 |
Working: | 9:30AM–5PM 9:30AM–8PM 9:30AM–7PM 9:30AM–6PM 8AM–6PM 9AM–3PM Closed |
RI
Richard Yagjian
I purchased new frame-less eyeglasses here back in the Summer of 2014 and had a terrific experience because of the extremely capable assistance I received in making that purchase from Christina Parrelli. Fast forward to two weeks ago. Over the course of time, I had managed to scratch the lenses and lastly I had broken one of the arms which had detached from the lens. i stopped by the shop and told my tale of woe to Ethel who assured me that they could order the broken part and that my lenses had a 2-year guarantee so she would also order new lenses to replace the scratched ones. But thats not the best part of my experience. Due to my work schedule its difficult to get to their place of business during regular hours. So their technician, Garrett, offered to stay after closing to align and grind the new lenses and fix the broken arm. He spent the better part of 90-minutes after closing to insure that the grinding, polishing and aligning of the frame and glasses were a perfect fit for me. Thats extraordinary customer service and deserves to be lauded. Let me not forget to mention Jonathan Parrelli who entertained me with conversation while I waited. This is truly one great place to shop for eyeware.
NI
Nicole Arvanites
I never would have thought to buy a pair of sunglasses at an opticians office when I do not where prescription glasses, but I am so happy I tried it out. The staff at Parrelli Optical really knew how to fit me with the right sunglasses. They asked what I liked and then provided me with different ones that fit the description/style and then gave me ones they thought would look good and fit me properly. It was A LOT of fun and I walked away with a new pair of sunglasses that I am really excited about. I will definitely go back and get my next pair. Thanks to Christina there for all her help!
A
A Private User
ALWAYS friendly staff, highly knowledgeable... They know their business well and take exceptional care of their patients. I will never go to another eye doctor! They did a great job fitting the right glasses to my face, and took a lot of time trying to get the fit perfect. They are the best.
MA
Marcia Binder
Excellent eye care center. Contact lens fitting could not be better. Excellent selection of frames. Patient information and education could not be better. Friendly, professional staff. Highly recommended.
NA
Nancy Chen
Have been a patient for 20 years-- they have always been very knowledgable and friendly.