Category: | Pet Supply Store |
Address: | 119 First St, Cambridge, MA 02141, USA |
Phone: | +1 617-868-3474 |
Site: | stores.petco.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
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QuietHands
Accessibility - Selection - Staff - Etc Excellent store, very large and offers a wide variety of pet products including a range of foods from frozen to dry, clothing, toys, treats, travel and housing needs, as well as hygiene and grooming items. Perfect accessibility with automatic doors and wide aisles, easily accommodating wheelchairs and strollers. Staff are friendly and readily on hand every time, have gone above and beyond to offer customer service in the past for us. A selection of live animals is also on site that includes aquatic, rodent, reptile, amphibian, arachnoid, and avian. Call ahead to be sure of availability of live animals in particular as there are relatively frequently specific types out of stock.
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A Private User
Seconding the abusive fish tanks. The bettas were hardly well cared for as well. Tiny cups in the store for bettas are not really avoidable, but there were a few dead fish, and some laying on their sides that took prompting to return to normal swimming. In addition, there were several bettas stored in water with the wrong pH level (curled bottom front fins) that means they are in pain. Lastly, on a more personal note, I bought a betta fish there one month ago. It is doing fine now, but it apparently was subjected to harsh treatment there, as it appears to have had its tail cut somehow before I got it. Thankfully, the injury to his tail is superficial, and hes happily swimming around as I write this review.
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Thomas Williams
I have been to a number of Petcos and other pet stores. First, I dont think this Petco is dirty. It smell like a pet store. I would rather smell animals than chemicals that may harm or poison any of these pets. If I start a conversation about my snakes with any of the staff helping me they always offer something that helps me care for my reptiles. Have always left there with a good feeling about this Petco.
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Lucy Yang
Great place for fish. Ive been getting fish from here for two years and Peter is extremely knowledgeable. The fish are in relatively good condition and have not had problems with the fish from here. Petcos 2 week return policy is nice, as well as the occasional $1/gallon tank sale. You can make special orders of fish from their catalog too. Probably the closest youll get to an LFS in the Kendall area.
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Conor Galligan
These folks have been nothing but helpful and friendly every time Ive gone in. Good selection, good hours. Bonus: theres a water fountain and bowls in the back for dogs on hot summer days. There are other, local businesses that Id rather frequent, but nice to have a stable corporate option as a backup.
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Jack Boucher
Can be a bit pricey, but i buy crickets from here every other week and their mealworms are usually a good majority alive. Bougbt a leopard gecko here and shes grown up lovely. Note that they do keep their geckos on sand though. Not good especially for the younger geckos. Watch for bulgey stomachs.
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A Private User
Terrible place, do NOT get your dog groomed here. We have given this place a few chances now and will not be going back anymore. They always miss half of our dogs nails when trimming, do a hack job of a hair cut, and she always seems traumatized when she leaves there. Not clean or professional.
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A Private User
This place is disgusting! The shelves are disorderly, the floors are dirty and the fish tanks is borderline animal abuse. I counted at least 12 dead fish caught in 9 different tanks filters. And almost every tank had one or more fish infected with some kind of fungus! AVOID!!!
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A Private User
I have never had a problem with this Petco location. I like to go in and look at the selection of small animals and fish when I pass by. It has a good stock of bedding and cages and treats for small animals. I got a hamster here, and he is doing fine!
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THERESA BLEVINS
I love this store the staff there seem well educated on what they are selling and if you feel like you are unsure when you walk in about what to buy they will definitely change the way you feel and help you make the right decision.
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Andreina C
I love this petco! The animals looks healthy and happy. You can breathe a clean scented air so you can tell they clean behind them and so far all the animals Ive bought there are healthy and I can get everything they need there!
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A Private User
I always come here to get supplies for my dog, they providemany things here. I also get my dog vacinated here as well from Luv My Pet and the prices are reasonable. I recmomend people to come here to get there pets supplies.
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Jacob Sumoski
The better of the two Petco stores near the city. The selection of aquatic products is better. The Allston store must have gone out of business (the tanks dont change much. The employees are very helpful too.
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Sam Archer
Looks run down from the outside but inside was nice and clean. Friendly staff offered a coupon for our dog food for seemingly no other reason than to be nice. Thanks for saving us five bucks!
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Alex Cumming
One of the most friendly stores. The pet nutritionist was incridible and helped solve our cats vomiting and without crazy vet costs. And all the advise was FREE. highly recommend
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Gary Peck
As other reviews have said, this store is surprisingly dirty, smelly, and just overall unpleasant to be in. However, it has a surprisingly good selection of food and supplies.
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Nazar Lubchenko
"If its not there then we dont have it" is a bad answer for any consultant at any kind of store. Also, overpriced. +70% from the Amazon price of the same item.
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Matthew Stone
Nice store, has all the essentials and some cute animals (ferrets, fish, and birds). Nice place to let you dog come in with you and pick out a toy.
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Dan Saxe
A bit run down, but staff cares and is knowledgeable. Stay away Friday early afternoon, as the Blue Buffalo food salesperson harasses customers.
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Lauren Thompson
A pretty typical Petco with supplies for all kinds of pets. This Petco also sells fish, birds, reptiles and amphibians, and small rodents.
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fabia carts
4 gold fish, with a 30 day warranty, hope I dont need it...awesome place , great and helpful staff. Wide selection of pets...a must visit
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Tracy Debay
I brought my puppy to be groomed and Heidi the groomer was wonderful and caring. She was gentle and made my puppy feel at ease.
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Stephen Wuycheck
Love the groomers and everyone who works the front counters. Moving soon... Im sad i have to find a new groomer... ugh.
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Yeuris Castillo
Always was have great customer service & knowledgeable personnel. Great place to stop & shop specially for beginners.
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Hedgehog Days
Getting a parrot there been there before and my experience was amazing!!! Cant wait for new bir in the family
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Anthony Bissell
The store is okay. The staff is okay. Nothing here shows the atmosphere Id hope for from a pet store.
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Elle Bee
Ok Petco, fish & small animals with dog & cat supplies. A little smelly & musty, need better a/c!!
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Fred Josey
Always short of help but the people that do work there are nice. An know what their doing
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Lorea Negroni
Went looking for an IATA approved dog crate. The staff was super helpful and knowledgeable!
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Jason Garrabrant
Clean store and friendly staff. The parking lot is small so best to go during off times.
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Griffin Mahoney
I always bring my dogs here for grooming and they always do an outstanding job.
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Cecelia Archibald
Love this store not a huge selection of fish but the guys know their stuff
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Flavio Lerda
Well stocked pets store on the edge of Cambridge and near a larger mall.