Cricket Wireless Authorized Retailer

Reviews 4

JA

Jason Miranda

This store is a fantastic and necessary location for Cricket. Service is phenomenal the staff is very friendly and informative. To quote Tim, one of the employees working the first day I entered this store, "My goal is to make you leave the store with a smile on your face today." He absolutely succeeded in that goal even though I entered the store less than happy. Very briefly, I was sent a defective Idol 3 that wouldnt read my new Cricket SIM card. I ordered it online (worth noting that the authorized retailers are independent from the online store and cannot accept returns/issue new phones on site.) Tim, with the help of his boss Jordan over the phone, helped me so that I could use the new Cricket SIM card in my old Verizon phone while I waited for the replacement phone to arrive. I accidentally sent back the entire package the phone came in (SIM tool, charger, manuals, etc.) When the replacement phone arrived, I couldnt open the SIM card tray. Upon my return to this store, Jordan was behind the counter and remembered me from the phone conversation the week before. He gave me a SIM card tool and charger for free. I would absolutely recommend this store (and Cricket for that matter) to anyone. Thanks for all your help guys!

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AL

Alicia McGraw

Customer service is the best, ported in my number and he transferred all my information to the new device I bought, he was very nice to do that, he really had to work with me for like an hour transferring everything for me. Good plans and good rates. Recommended

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TI

tim ssas

Great rates, very professional customer service. Switched my service and happy with my new cricket. Really the best customer service

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OM

Omar Abuanzeh

Great service, very friendly and informative people. Easy business and had a nice convo

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