Boston Dog Company

Category:	Dog Day Care Center
Address:	77 Powder Mill Rd, Acton, MA 01720, USA
Phone:	+1 617-701-3647
Site:	bostondog.co
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM Closed

Location

Photos 5

Reviews 6

Morgan Berg

Terrible service. Ive never written a review for a company but feel obligated to tell dog owners NOT TO GO HERE! We started coming in Spring 2016, and the companys "rigorous interview process" was 5mins long where my dog was in a storage room and interacted with 2 different dogs. Our dog is the sweetest, friendliest dog, has never bared his teeth or acted vicious in any way, ever. He was accepted. Every time we brought him to daycare, he comes home smelling like a disgusting farm animal. The disorganized staff could NEVER tell us when our pup had last been taken out to the bathroom (its an indoor facility). He came home with a huge bleeding gash in his side and the staff didnt even notice it. He would come home and drink a full bowl of water as if he hadnt had a sip all day. He never had an issue until 2 weeks ago. 2 weeks ago our sweet dog was put on "PROBATION" for "anxious barking" as dogs started to be picked up at the end of the day "while all the dogs were sleeping" and that "caused distress to the other dogs." ... They told us if he barks again, he will be kicked out. That is like telling a child they cant cry!!!!! Weve used trainers and bark collars and reorienting him when he barks. Our dog hadnt even had his first birthday yet, and while we know he gets anxious occasionally, we couldnt imagine that would cause him to be kicked out. Maybe the staff could distract him, pet him, play with him, or walk him?!?! We brought him once after this where he "had a great day" ....yet when my husband drove all the way to daycare to drop him off this morning, our dog was refused as he was apparently "KICKED OUT." We were never notified of this, verbally or in writing, and now we are left with no plans for our dog today. After all of the disappointments with this company, we are actually glad to not bring our dog there anymore. Would not recommend this place at all.

MX Golden

My dog Charlie has been using a combination of dog daycare, dog boarding, and dog walking from Boston Dog Company from 2011-2013. This is back when I lived in Massachusetts. Since then I have move several times, I have tried many dog daycares in NYC, LA, and Chicago, but honestly I have never found a dog daycare that matched Boston Dog. I remember their staff were super friendly and more importantly knowledgeable. The truth is I should have wrote this review earlier, but life gets in the way. I was recently reminded of how great Boston Dog is when I heard they are currently nominated for best pet care by Scout Magazine. Back in 2011-2013 Boston Dog use to be criticized for their super strict 3-phase evaluation process. Now, I think they have won a few awards for their high standards. My word of advice is if your dog is a friendly and social dog then Boston Dog is the best place to take your dog. However, this is the disclaimer they are well-known to be the strictest dog daycare in the country so if your dog is not social get your dog social then apply. This is an important disclaimer, because they are the “Harvard” of dog daycares and it is well-known they accept and average of 5-10% of dogs they evaluate. I know they get criticism for their strict evaluation process, but the way I look at it dogs are always safe. My dog Charlie actually got injured from various dog daycares he attended. So, I am now more grateful than ever that my Charlie Bear got a chance to attend the now famous Boston Dog. BTW if anyone from Boston Dog is reading this know that Charlie Bear the Labradoodle misses you guys. Even after almost 2 years of being away from Massachusetts, my dog Charlie wags his tail excitedly when I say Boston Dog. I think that speaks more volumes than I could ever say.

Kevin Lin

i have sign up for this place for dog because the previous place they will accept any dogs and many of them are aggressive but in here if you want to sign up the will only limited amount of dogs, they will need to determine if they are aggressive, they want dogs that get along with other dogs. So if you want your dog to be in a safe environment then this is the best place to be. Not also that other places charge tremendous amount of money and the service is not worth it.

Sara Lundberg

I have been taking my dog here just a few times a month. Hes pretty mellow, doesnt need much exercise, but loves other dogs. The evaluation was thorough snd gave me peace of mind. The staff is always friendly and informed, and their prices are reasonable.

jkumar Bj

The staff has always been friendly with us. My dog absolutely loves going here. I loved having my dog here, hes hyper and loves playing with other dogs for hours, Location is very convenient and prices reasonable.

Robin Talkowski

The staff is friendly and my dog is always excited when she arrives ... a really good sign that she has a good time. Would love it if they also had an outside play area for the dogs.