Category: | Cell Phone Store |
Address: | 2600 University Blvd W, Silver Spring, MD 20902, USA |
Phone: | +1 301-933-0647 |
Site: | cricketwireless.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
TH
ThePeaches164
Today I went into purchase a new phone. That was strictly my mission nothing else. I wanted an easy and smooth transaction. As I browsed their phone selection, Steven an employee at the store approached me and asked if I needed any help. I proceeded to ask a couple of question about the phones I was looking at and he answered them with no problem and helped me make my choice. He provided the BEST customer service I have had in a while. Not only was he very personable, he knew his stuff and he made it an easy process !! He made sure he offered and explained different services I may need to enhance my Cricket experience. Although I declined, he truly had a genuine approach and did make me think twice about my options and necessities. He was very easy and pleasant to talk to. If you ever make a trip to this store definitely ask for him, and if management is reading this GIVE HIM A RAISE! lol.
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Hasim
I believe her name was Sarah. Did excellent customer service. Took her time explaining the muve app. Has showed me how to use my galaxy s4 that she sold to me . Very patient Great service and pricing. I will now on come to that cricket.
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A Private User
The store is very professional. Amy is a good representative there, if you need any help with adding a new line she is good. The managers are good people and they take care of you. If you need a cricket store this is a place to go.
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Karen Haque
Sarah helped me set up my new alcatel. She helped me with everything. She took her time to explain how to use it. I only picked this phone from a few options I had because Sarah helped narrow down what I needed in a phone.
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Amanda panda
Best service ever ..i will always go to this location because i know i will always get the best
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diane kidd
Steven was the best, He was very helpful and professional....thanks again!
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Lumene Pinnock
I like Cricket Store the people are friendly
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A Private User
Its poor service !!
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Ken Anthony
Nice bargains