Rite Aid Pharmacy
| Category: | Pharmacy |
| Address: | 9300 Lakeside Blvd, Owings Mills, MD 21117, USA |
| Phone: | +1 410-363-8066 |
| Site: | riteaid.com |
| Rating: | 1.8 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 23
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Adrienne Oneto
I will never ever ever go here again. The pharmist was the rudest person Ive ever talked to. I was calling because I ran out of my anxiety medicine which is an ssri, it is bad to go without it for days. If anyone knows what ssris are and how, if you just stop , it can really affect your well being... My doctor is out but hes told me before to call and the pharmacy should be able to give me a few pills to hold me over. Also the doctor on call said the same thing. I called , first was on hold for about 10 minutes to have the rude pharmist man answer the phone. I told him the situation and instead of giving me other sudjestions or being even polite about it he flat out said no RUDELY. I asked why he couldnt give me an explaintion. I said my doctor told me I could ask that they should be able to give it to me. He said that my doctor doesnt know anything he tried to argue. I hung up the phone, called Walgreens immediately and they were polite and without any agreement gave me a few pills to hold me over. I will never go here again and suggest to everyone I know never to go here. Go to Walgreens they are polite and reasonable dont even give this rite aid the time of day.
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Fidelia Israel
I had given my prescription slip and they told me that the medicine will be ready the next day by 3pm. So called the day of the pick up and they said come at 4 pm. Oh well..I was there at 4:15 p.m. waited 20 MINUTES in the drive through only to be told the medicine is not ready. We just got the medicine box, and we need to sort it out. When I explained that I have been waiting for this medicine for two days, seeing my displeasure, he told me to wait which I did and took him another 10 minutes and I got my medicine. They need to shut down the drive through. It is NOT SERVING THE PURPOSE OF SPEED AT ALL. One shouldnt have to wait that long to get a prescription filled. We need a competitor like CVS or Walgreen. Right now they are monopolizing the area and we have no choice. This is one of the reasons I ask my doctor to call the pharmacy to give them enough time to fill the prescription. Doctor couldve called them in the morning and I can go in the evening. The medicine is still not ready.. What is the problem? - is it inefficiency, understaffed or is it lack of time management. Someone needs to fix this problem. You have many dissatisfied customers.
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Jasmine Hollingsworth
This is the first time Ive used this pharmacy and I was skeptical because of the reviews, but my 4yo daughter was showing signs of significant dehydration and we needed a pharmacy that was open on a Sunday night. Initially there was some delay because they hadnt checked their messages, but once I called to check the status, they checked and started working on it right away. There was some difficulty getting the insurance to go through correctly but they worked on it until it was resolved and made sure we got her medicine. Even with the delays, it took about an hour. Im very pleased and appreciative - they may have saved us a trip to the ER tonight.
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A Private User
Pharmacy - slow, rude, and rarely have routine meds... Never answer phone ..even when NOT busy...Want to test it, go stand in front of the pharmacy and dial the number on your cell...punch the buttons and when it rings thru to speak to a pharmacist they merely LOOK at the phone and continued their conversation about they were planning to that evening....You decide...as an active health care professional I urge all who want expedient courteous service to spend your valuable dollars elsewhere. When you have an ill relative who needs their meds this is the last thing you need to contend with.
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Nancy Olsen
This pharmacy serves a huge area with no other options (CVS, Walgreens) except to get involved with a grocery/department store. They are grossly understaffed. Overnight service is the worst--the phone doesnt get answered and there are some rude pharmacists as well. Thanks to pharmacist, Peter, its the only reason I havent transferred my prescriptions elsewhere.
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Karla Cottman
The only thing 1/2 way decent is that its 24 hours.. Thats all, they cant get nothing right. I called ahead of time, like 2 hours ahead of time to see if my script was ready. NOT.. Ended up waiting in the drive thru for 20 min after midnight.. Place sucks.. Just be prepared to wait.. Every time I go, the staff is never friendly. Especially the Pharmacist.
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Joel Yanovich
On multiple occasions, I have tried to pick up prescriptions only to be given some excuse about why my meds arent in yet. Ill be told to come back on some specific date, and that the meds will definitely be in then. And yet again, I go in and hear more excuses. If youre a pharmacy incapable of filling prescriptions, what good are you?!
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Heather Privatename
Been trying to fill 2 RXs since May 8th, 2014. STILL trying to fill both RXs. Spoke with my Doctor and they are both approved, with refills on them. So, why am I still waiting for WEEKS on these? Looking for another pharmacy as we speak... Goodbye Rite Aid. You are the WRONG aid for me.
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mabinty kamara rashid
The worst wait time you can possibly imagine in the whole area. Even when they call you to tell you your prescription is ready it is never ready you still have to go wait. Have been a customer for years but today will be last visit there for me and all my family. Worst service ever!!!!
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Kimmy Monique
Horrible service and couldnt fill my script using a medical assistant number ! Always slow I was using simply because they were open NEVER AGAIN I went home with strep and no meds
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Ashlee Johnson Smith
Had someone use my stolen card and charge it back to back to back until they stole all my money and the employees didnt care! Dont go there! Theyre everything from rude to thiefs!
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Christine Leakey
This pharmacy has the WORST customer service. You always get a different answer to the same questions. Wait times are ridiculous. I do not recommend this pharmacy!
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Ankit Sahu
This is one of the worst pharmacy I ever visited. With 4 staff members it took then 35 mins to provide me a prescribed medicine. Also, they are overpriced.
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Michele G
Store has improved (assumably under new management) over the past couple of years, but with very few exceptions, pharmacy is a nightmare.
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JANIS ANH
They are always rushed, too many customers and always say, we can get it done by tomorrow, I NEED MY MEDICATION NOW. went to giant
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Michael Pepe
nice people but I wish someone can write them a prescription for faster service. Slow lines every time I go there.
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Meghan Meghan
the worst in Owings Mills.....The whole staff should be replaced if I dont have to ill never return
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Oren Miller
Terrible service. Accused us of being junkies when we went to pick up cancer medicine.
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Michelle Fewer
Pharmacist was pleasant & kind. Had my script filled within 10 minutes.
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Marc Kelly
This is the worst Rite Aid ever, pharmacy customer service is terrible.
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Tim Connelly
drive thru pharmacy is very slow. pharmacy in general needs attention.
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Shaun Matthews
Slow slow slow came by 3 times meds wasnt ready..
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Andrew Lowery
Excellent service. Always expedious, and helpful.