Rite Aid

Category:	Pharmacy
Address:	4299 Union Deposit Rd, Harrisburg, PA 17111, USA
Phone:	+1 717-564-6750
Site:	locations.riteaid.com
Rating:	1.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 9

Myra McCoy

I am a former employee at this store and most of the reviews are true. However, there are TWO sides to every story. All of the pharmacists who work here are competent good people. The problem is at the corporate level. Pharmacists are expected to check prescriptionrs, supervise their technicians, and immunize customers, especially during flu season. There is tremendous pressure from corporate for each store to meet its flu shot goal, in addition to meeting script count. All of this is expected in addition to the regular duties of the pharmacy with minimal help. Corporate constantly looks for ways and excuses to cut payroll hours while expecting the same amount of work to be done. When flu shot goals are not met and or the script count drops,hours are further reduced. Customers become frustrated with the poor service, etc. and go elsewhere and the cycle continues. Another problem is that Rite Aid offers extremely low pay for entry level technician trainees without prior pharmacy experience. This and the constant threat of reduced hours leads to low morale and high turnover. Lastly many customers present with complicated insurance issues at pick up when these matters should be addressed at drop off. To speed things up know your formulary - or which drugs are covered by your plan. If you dont know call your insurance company before presenting a prescription to be filled. They always can tell you if a drug will be covered and how much your copay will be. Also have your current insurance cards available. Never wait till you are out of a maintenance medication. Allow adequate time for a medication to be ordered if needs be. Never assume that all pharmacies carry every drug all the time. Many people in the community have similar chronic medical conditions and therefore take the same types of medications. If you have Medicare or Medicaid dont assume that those insurances pay for everything all the time because they do not. While service at retail pharmacies in general have room for improvement as customers everyone can have a better workday and a more pleasant pharmacy experience if some responsibility is taken by those filling prescriptions come prepared.

Mi. Mc.

The parking lot is near impossible to get in and out of. Its actually dangerous during rush hour. Its also incredibly small. If you have anything bigger than a Prius, watch out for door dings and bumper scratches. Also, like the other reviewers said, the pharmacy always messes up my order. If its even filled. More times than not, i will stand in line for 15 minutes, only to find out they didnt fill my prescription that i called in 2 days ago. Usually because theyre out of stock. But they cant be bothered to call me or even an automated text notification. 15 people working in pharmacy, only 1 at the register. Some of the staff is very nice though. Thats why give it 2 stars, instead of 1.

Duane States

Cashier was friendly. Pharmacy personnel was not. No one in line. Had a simple question for pharmacy. Three pharmacy employees completely ignoring me. After 10 minutes waiting and no one in front or back of me,and no one at pickup counter, tried to get their attention-one in back, other wandering around, and one on phone. Just an acknowledgement would be okay, but nothing. Maybe Walgreens taking over would help this store. Going back to CVS.

Shannon Moyer

Absolutely the most unorganized, messy disastrous place on earth...EVERY single mos. something is wrong with our orders, sometimes dangerous, inexcusable things.. I highly recommend you go to CVS. Ive been there 2 mos. And they ate fantastic. We even get courtesy call reminders! I hate that I had to rate even a 1...UD Rite aid pharmacy doesnt deserve a 1...

Mairoby Segura

IF YOURE IN NEED OF MED DO NOT TRY TO GO TO THIS PHARMACY...IS THE WORSE PHARMACY TO CALL. THEY NEVER ANSWER THE PHONE. AND WHEN THEY DO THEY HANGUP I CALL FOR 3 HOURS AND NO ONE EVER ANSWER THE PHONE. I HAD TO DRIVE TO THE PHARMACY TO FIND ADRIAN AND PHARMACIST SHAUI LAUGHING WHILE THE PHONE RANG.... I GUESS THEY HAVE 3 HOURS BREAK..

Stefanie Bevins

The only good thing about this drug store is the convenience because I go past it on my way home. The drive through line always takes forever and the clerks/pharmacists seem to have next to no clue about what it is they are doing. They are also very rude.

stephanie holey

This is the worst pharmacy I have ever been too. It takes hours sometimes over a day to get a prescription filled. The staff ignore what you tell them until it becomes and issue. Do your self a favor and go elsewhere!!

Stacie Hudson

The pharmacists hang up on you when you call (I have been hung up on multiple times) and are even more rude in person! I highly recommend going somewhere else!

Chandrika S

No one ever picks up the phone...