Category: | Florist |
Address: | 205 N Frederick Ave, Gaithersburg, MD 20877, USA |
Phone: | +1 301-738-2336 |
Site: | fiorefloral.net |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
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Jenn Bassler
Absolutely terrible customer service!! My husband ordered an arrangement online and this florist is who was supposed to deliver it on Valentines Day (Saturday). We received a call saying they were just too busy to get it delivered and would deliver it on Tuesday My husband had to call to them to talk them into delivering it on Monday. He was not at home at the time of delivery on Monday to know that what we received was nothing like what was ordered. When he called the florist, he spoke to the owner, explained that what we received was nothing at all that even resembled what was order, to which the owner replied, "But what you got is beautiful, right?" Uh, yes, but its not what I ordered!! He ordered an orange bouquet in an orange pail. What we received was a bouquet of purple flowers in nothing. except a water soaked piece of foam and plastic wrap. After going around and around with the owner, he finally said that what he ordered he does not have. Then why did you get the online order and why were we not called to be informed you did not have it. Instead this florist just made up any arrangement they wanted and sent it out. Finally the owner said he would get an orange arrangement out to us the following day, Tuesday. Of course, Tuesday came and went with no delivery. After noon on Wednesday came and went, my husband called and spoke to the owner again, who said he forgot about it and asked what we wanted him to do about it. At this point we wanted our money back and, of course, he said he couldnt do that because it was purchased via the internet so he hadnt gotten paid for it yet either. My husband old him he needed to get an arrangement to us before the close of business that day, and finally at 5pm we received "an arrangement", but it still wasnt close to the arrangement that was ordered ad was supposed to be delivered 4 days before. We will never be using this florist again!!
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Thomas Abraham
I ordered wedding flowers for a wedding on 9/1/12, Fiore had agreed and received payment to deliver bridal bouquets at 12.30 at home; Church decoration to be completed by 1:00 pm and to deliver Reception center pieces by 2.30 PM. Fiore never delived any flowers at home. They left the bridal bouquet in the church and we had to take pictures without those flowers while getting in to the Limo. Fiore was to deliver flower girls basket and flowers but never delived it. Fiore had agreed to take out everything brought in to the church at the end of the service but never showed up at the church. Center pieces were delivered in a different colour and the quality was also not good. Overall, Beware, it was not worth the money we paid to Fiore and I WILL NOT RECOMMEND THIS FLORIST TO ANY WEDDING FLOWERS.
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Abarca Johny
very poor service, you should never order from here, the flowers were so old looking flowers not fresh and when I call the same day they dont want to give you the money back, my wife had to even go to the their shop to get the money back this was a big disappointment that I ever had, the man who I spoke to has an Asian accent and said he dont care if I sue him do you self a Favor do not order from this guys or website.... my day got ruin because of this unprofessional idiots, I gave them 5 starts so the message can be post in their reviews that they are the best at being the worst.... If anyone have a similar problem please contact me I believe we need to follow with a legal action, is our money this people play with and act like they dont care.
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Evguenia Mathur
We had a great experience with Fiore Floral for our special day on 09/02/2012. Harnood was very pleasant to work with. He is knowledgeable, loves what he does and very passionate about flowers. We ordered boutonnieres, bridal bouquet and the decoration for the arch. Everyone in the hotel and our wedding were wowed about the arch arrangement and the bouquet. The colors were great, the arrangement was amazing and everything was delivered and decorated on time. I could not have asked for more. They worked with our budget, they listened to our needs and they delivered. I already recommended Fiore Floral to my family and friends and I will definitely recommend them and use their services in the future.
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Raquel Escribano
Fiore Floral did an amazing job on the flowers for my wedding. I had contacted them because they were the only ones who could guarantee having the flower I wanted (bird of paradise, I had designed my entire wedding around the flower). Everything was done via email and Fiore Floral was able to exactly what was in my head into reality. The flowers turned out beautiful and I was extremely happy with the outcome.
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A Private User
I received a gift certificate for a floral design workshop. John was very knowledgeable, taught the basics and we designed 2 different arrangement styles. He was very patient and I now feel like I know the basics of designing an arrangement, can use the tools and took away some tips. I will definitely be signing up for the another class.
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Zoila Plese
Everything lasts for days. Even the arrangements I have spent more money on here lasted so much longer than other florists Ive spent equal money on. The staff is so detailed and kind, their lovely hearts reflect the quality of their work. This is a phenomenal place that I pray never goes away from my neighborhood.
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Padon Levine
Great exotic roses, same day delivery, wide selection. Wife loves the flowers and different types so I dont go anywhere else. Staff so helpful last time I went I just told them to pick a abnormal color beautiful rose bouquet and was suprised to see white roses with pink outline. Absolutely great place to go.
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A Private User
I am using this florist almost 2 years. They never give me bad flower. I amazed that why they are so expensive. But when i get my arrangement i just forget about the price. This year specially i am ordering lots of flower because "Thanks giving" and my older sisters birthday is coming.
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Sender Aspelund
Great store! The designers that work at this store make truly amazing floral arrangements. They work with your budget and create truly amazing arrangements. I highly recommend this place.
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gusgusgeol
Place is a little pricey but that is because of great quality and anything I have ever had made custom there turns out great, all my holiday center pieces come from here
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A Private User
Good experience with this florist. Sent flowers to my wife on Tuesday. They still looked good enough to use that weekend for a dinner party. Double duty! Good deal!
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jon barr
WONT USE THEM AGAIN , ORDERED BIRTHDAY FLOWERS AND THEY WERE EXPENSIVE AND ALL DEAD
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Jennifer Arroyo
Wouldnt Recommend.