Garden City Florist

Reviews 8

A

A Private User

NO STARS! I received my delivery and the vase was cracked at the bottom and all the water was gone but there was no puddle on my doorstep. The flowers were damaged, bruised and had folded petals. I then called the store to ask what happened. He quickly cut me off after I began to explain what had happened and seemed very indifferent. His tone with me implied that he thought I was annoying. He informed me that I was going to get a call the following day with information about what happened. I insisted he let me speak to someone but he said no. This representative did not give me his name and was not at all sympathetic towards my feelings. I never got a call the next day so I called when I got home from work. The same guy answered the phone but acted like he didnt know what I was talking about. He was rude and quick to shut me up with the explanation that they closed early that day and there was no manager available. He asked me when I got the flowers and I told him around three. I then told him that the vase had been cracked and he snapped back "Well you didnt tell me that yesterday". I was shocked by this and about to say something about the matter and he opened his mouth again and said "Ill have the manager call you tomorrow, thank you for calling Garden City Florist" and hung up on me. I called back four times. The phone hung up four times. The fifth time I called the phone went to voice mail. Needless to say I will NEVER use this venue again and I hope that you dont either! HORRIBLE SERVICE! HORRIBLE FLOWERS!

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A

A Private User

RIPPED OFF! I ordered a dozen roses for Valentines Day that were priced at $45. With taxes and a delivery fee, the receipt was for a little over $60. However, I noticed on my bank statement that I was charged $95 by this florist. I called them immediately and they claimed that it was an error because that was the previous price of the dozen roses and that they would refund the difference. After several weeks and calls later, still no refund was attempted. The person I spoke to seemed irritated that I was bothering him about my money he stole and was full of excuses, but has made zero attempt to make this situation right. I will never do business with this florist again. Use at your own risk.

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A

A Private User

Jan 5, 2012 I see that others have had the same experience I have. They are liars, thiefs and rude to boot. Do not do business with this company. The flowers my sister ordered for my birthday were not delivered to me because I wasnt home. They left them with the people next door but did not call to tell me that. I didnt find their delivery notice until the next day and when I spoke to the owner to complain, he screamed at me and told me I was the worst customer he had in 41 years. Clearly he feels that way about all his customers. They dont deserve to have nay customers.

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A

A Private User

$50 roses and they were complete crap w/in 4 days. not the color ordered. the guy stated he never received a complaint from us - lie! my husband complained the day i received them that they werent what her ordered, then i complained that they died so soon. we should just dispute the credit card charge. these people suck. theres nothing nice to say

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BR

Brandon Ross

Absolute worst customer service experience of my life. Flowers were not delivered. When I called to ask why, the owner told me, "I aint got time for this" and hung up on me. Then he proceeded to ignore my calls. This place is a giant stinking pile of manure. Avoid at all costs.

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JE

Jeff Colwill

If I could give negative stars I would. This is a Pro Flower shop...I spent $110 for something you could get a the grocery store for $20. I cant explain how disappointing it is to get ripped off. Stay away from this flower shop at all cost.

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ER

Erica Serrano

Loved this place, thank you very much for what you did!

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JO

Joanne

Extremely poor quality...stay away.

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