Category: | Clothing Store |
Address: | 3100 Donnell Dr, District Heights, MD 20747, USA |
Phone: | +1 301-420-0801 |
Site: | rossstores.com |
Rating: | 4 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 8:30AM–9:30PM 8:30AM–9:30PM 9AM–9PM |
DA
Darin Hutchins
I was just at store 1553 and made a purchase with my teenage daughter. My transaction was 8363. The selection and prices were great. But our cashier spoke so very rudely to a customer in front of us, it ruined the entire experience. From my receipt he is associate 553418. The customer was attempting to return 2 similar items, with her reciept, that I believe she got from a different Ross. Apparently at the time of the initial purchase one item did not have a tag, so the tagged item was "scanned" twice. The employee noted above belittled and fussed with the grown women for about 10 minutes. When she attempted diffuse the situation by going ro another cashier, he continued yell and gesture across the cashier area, in front of at least 6 customers waiting in in line. As a husband and father of both a wife and daughter, who frequent this store I was appalled. I would never want any woman, or any person to be subjected to the rantings of this employee, who called himself the assisted manager. Good prices and selection are nothing when matched with disgraceful customer service. I hope this female customer also reaches out.
NE
Nekia White
"This is a great store if you are looking to spend a good time looking and buying for any type of clothes , shoes or stuff like that, the prices are good, everything is sorted in categories and the staff is helpful. Everything is clean and tidy.”
MI
Mixie Urtecho
I am giving one star because I called to ask a question about something really important that needed to be delivered and the woman that answered didnt even help so no thanks to you guys!!!
RI
Riee Cole
Great store I wish people whould shop without throwing clothes on the floor and if so just pick whatever you drop up so we could shop in a nice convient store.
SA
Sandrix
Tienen gran variedad y buenos precios, lo recomiendo mucho
AN
Andrea Conway
They have some nice items, you just need to be prepared to search the racks. The store seems understaffed so there is often a wait.
LA
LaKeya Gilbert
Great inventory selection for women. But the female *African with faux locs crochet braids* cashier is rude 7/7 at 10am
LA
Laquietta Sharnice Wright
Its very lovely and the people give good customer service and its very convient if youre in the area
CH
Chef Jorge Lopez
Love shopping here just wish that they would have people organized the shelves.
ZA
Zailyn Morales
Muy limpio y ordenado.
DE
Denis Lopez
Always nice and clean (organized). Best Ross store that Ive visited.
MA
marijke [email protected]
One of my favorite stores I can always found a good deal here .
RA
Rasheek Abdullah
Staff was terrible rude and unprofessional
SA
Sarah Tillery
Customer service and long lines.
LA
LaTanya Holly
I always find nice things.
BO
Bonnie Reynolds
Not enough women clothes
AL
Alvaro Lopez
What a ugly web site!!!
DE
Denise Willingham
always find good deals
CA
Camila Mejia
I really love shopping
MA
marquis 54 anderson
So satisfied
NA
Nathaniel Burton
Love it