CVS

Reviews 11

HE

Heather G.

I hate this store with a passion. My son has a traumatic brain injury and his Tricare was canceled due to his medical discharge. I have primary insurance but the copays are $55+ for each of the 20 meds he takes, hence Medicaid is supposed to pick up the rest. This store had the audacity to argue with the CVS pharmacist at the VA store I had to have my sons meds transferred from due to MD Medicaid. The tech in VA put in his medicaid insurance info while i was there. When i got here, they had no info. Then the pharmacist got in a fight with me telling me it wasnt going to be covered. She finally did it and goes oh - looks like they did cover it. I dont know how that happened. These people have the laziest attitudes ever. Our primary insurance allows us to get a 90 day supply in a CVS store for half the mail order copay and it clearly states it on the card. The pharmacist argued with my husband for 45 minutes that it wasnt possible and that type of insurance didnt exist and kept sending him to the back of the line. He was on the phone with the CVS pharmacy when he made it back up front and they confirmed with the tech that it was true. Then they threw all his meds around, one of which has a $200 copay and is a liquid. He now just has me fill them in VA at the 24 hour store by Fairfax Hospital where they have everything, including the narcotic pain meds I take. I swear they never order any at this store. In summary if you can make it to Waldorf go to one of their stores or the Walgreens or Rite Aid across the street. Theyre helpful and pleasant and clean in the store unlike this one.

---

DE

DEBORAH vasquez

I work in the medical field. I know how things can get crazy busy. For this reason I am a pretty easy going customer/patient. The attitude this pharmacist gave was unnecessary. He was prob frustrated with being completely understaffed but thats what happens in a 24 hr pharmacy at night. Cant really get around that. Anyway, when the prescription I was picking up want covered by the insurance he gave me attitude about it and simply moved on to another customer. This was after it supposedly hadnt been called in but he later found it. I patiently waited behind other people who showed up way after me cause again I know how it can get. When it was finally my turn again he says "now what question do you have? Its not covered and nothing is going to change that". I politely asked if paying out of pocket wasnt an option. He said it was and proceeded to find out the cost. I dont mind waiting, I dont mind starting alkyl over in line again I just think it could have been resolved at the first visit to the counter if he would have offered the out of pocket option. But he didnt. He brushed me off. An hour later Im on my way out.

---

SA

Samuel Cooper

This is the worst pharmacy open in America. The pharamacist are rude,horrible customer service. They will tell you anything to get you out of their face. My prescriptions were sent over a hour ago they said come in 30 mins I gave them a hour and I get to the pharmacy then they want you to wait another 30 min to an hour. Every single time you come to this pharmacy its always somthing l. Who working there really know what they are doing. They do not work as a team and thats apparent. It utterly rediculous. This pharmacy should be shut down. It would be great if they could get workers who actually knew how to do the job and had good customer service. Its also extremely slow all the time .

---

J

J Renee

The worst pharmacy Ive ever dealt with. Rude staff. Even more rude pharmacists. Lazy work ethic, didnt follow through with the doctor about not understanding the handwriting on a prescription and refused to give me back the paper so I could go elsewhere. Ive been hung up on, and they always seem to be out of stock. I HAVE to deal with them occasionally due to them being the only 24 hour pharmacy in the area but can not stand going there. Its always at least an hour to two wait even if theres no one else there. Store is filthy. Just avoid it unless you have to. If I have the gas, I will drive 17 miles to waldorf to avoid this store.

---

JA

Jade Ongina

CVS Pharmacy is unprofessional, tried to call in to get my refills for all.my prescriptions and one was deleted out of the system by a employee on accident. When speaking to the female (Elizabeth) over the phone about the situation not once did I get a apology for the mistake. I had to go all the way to CVS to show the box as proof which is pretty ridiculous. When I got to the actual store I dealt with Elizabeth again who was very rude.. The customer behind me also agreed. Usually dont leave reviews but I felt the need to leave this one because I still cannot believe the NOBODY apologized for this crazy mistake.

---

JA

Jackie Hill

I hate CVS pharmacies. No matter where they are, they act like the are doing you a favor by filling/refilling your prescriptions. They dont seem to realize that if the didnt have the customers needing pharmacy services, why would their services be needed. I go to Walgreens who, now have inherited some old CVS pharmacy personnel.

---

CA

Caryn Marmon-Halm

It would be lovely if the pharmacists gave a damn but they dont. This pharmacy would be very convenient if the people working there would do their jobs. This is the only pharmacy Ive ever been in where they dont even offer to order your meds. "We dont carry that...next!" Very frustrating.

---

RA

Ramona Parson

The store is OK...We tend to shop at the Walgreens up the street because this CVS sits in a terrible shopping center that is often dirty and people loiter around begging for money and just bothering you.

---

SA

Samuel Quarm

The pharmacy is ridiculous. I am planning transferring out. I send a prescription in and it does not get filled for a week citing the drug was not available but no call to let me know.

---

MO

Morrisa Thompson

They have terrible service. I cant even call in. Because their phone just keeps ringing until it hangs up. Avoid this pharmacy at ALL COSTS.

---

WA

Waqas Ahmed

Worset customer phone Pick up service. Take the longest time on the phone. Sometimes no one there to answer or follow up.

---

---