SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	550 Center St, Auburn, ME 04210, USA
Phone:	+1 207-786-2936
Rating:	2.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM

Location

Photos 4

Reviews 6

J Rideout

Every Sephora I have ever been to has had stellar customer service except this one. I went in with my Mom who isnt big into the makeup game but was looking for a specific product shed read about. Neither of the employees acknowledged us when we entered the store or offered help so I went on a hunt for my Mom. When I finally found what she was looking for I called her over to the section but there was an employee who appearently found it crucial that she continue stocking products right in front of what we were trying to look at. She looked at us but didnt say anything or offer us help, which wouldnt have been great customer service on its own, but she also would not shift 3 inches to the left so we could get a better look at the selection. Frustrated by the encounter we head to the resister, but as we were waiting in line behind the one other customer in the store and listening to the cashier go through every email, name, and nickname trying to find the womens account, our frustration with the whole experience hit the max. We ended up putting the products back and leaving without buying anything. Ill be back to Sephora, but not this one.

Cynn Badd

I love everything about Sephora especially that I dont have to travel to Portland to buy makeup. I havent had my makeup done there yet but I feel that the people that work there know what they are talking about. Joey is my fav! I tell errbody and they grandmama about this place. ^_^

Kim g

I have come to expect nothing less than stellar customer service at sephora. If I am going to drop big money I would at the very least expect aknowledgement. I can gp to cvs spend less than 1/2 of what i was planning on spending here and get better customer care.

Alyssa Smith

Me and my friend got our makeup done and it looked like a 5 year old did it and we are in a public mall walking around looking like clowns. Thanks sephora...

Karen Dube

Great products but pricey

Nasita Dem

Too expensive