Pep Boys Auto Parts & Service

Category:	Auto Parts Store
Address:	1421 Gause Blvd, Slidell, LA 70458, USA
Phone:	+1 985-646-0600
Site:	storelocator.pepboys.com
Rating:	3.8
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 58

Reviews 24

Cody Ride

This was the first and last time I will ever go to a pep boys. I bought a used truck and wanted to give it a tune up and tires. To start I asked if I could go a size bigger in the tires without rubbing. The said yes. I can barely drive now because they rub so bad. Next I asked them to grab all of the fluids for my year truck and asked the mechanic if he has any other suggestions of what I should change. He replied with changing the transmission filter. So after roughly 20 bolts and a lot of prying to break the sealant I discovered the filter was enclosed in a crimped metal container. So after real sealing waiting 24 hours for it to dry, and borrowing my girlfriends car for work, I started to put the transmission fluid in. So, I drove down the road to autozone only to find out pepboys sold me transmission fluid to a GM and could cause serious damage to my tacoma. I have never met a bunch of incompetent people in my life. Do not go there! I wouldnt trust these guys with a bicycle, let alone another vehicle.

Stephanie Karno

Id leave no stars if that was an option. Car was dropped off at 10am and still not finished at 6 pm for a TIRE Repair!!!! I was told it would be finished in 2 hours. Waited! After two hours now its gunna be three more hours. I called other places and was told it would be about two hours to get in and thought oh well, Ive waited this long Ill be finished soon. I was surely wrong! I think its completely rude to lie about the timing just to secure the business. If I would have been told they were completely booked up I would have gone somewhere else.

Zer0C00L2002

just got my car back from pepboys for the second time this week, i went in for a simple replacing of my brake pads (which took a day and a half), and when i got my car back the brake calipers were so tight that it warped my rotors. they were also supposed to do a power steering flush (for free) because they recently changed my power steering pump, and i was having problems with the new part. it was never done, even after bringing my car back 2 times. i dont get how you can bring your car in with a problem and leave with more problems.

Star Enzone

I havent shopped at this location, but I had 2 new tires added & a front end alignment done. The price wasnt the absolute cheapest in town but for the tire brand I found it fair (I could have had it done elsewhere for slightly less but I do not trust the brand). Its been a few months & a big road trip & everything is holding up beautifully. Its not my first service opportunity from Pep Boys & Ive never had any complaint. I would recommend looking for coupons on their website before going & they will accept it from your cell phone.

Patrick Bell

Amazing customer service at this location. I am not the most knowledgeable when it comes to car repairs etc. I went in and I couldnt find what I was looking for (I didnt even know what the part was called). I explained my year make model and what part I think I needed and through some great customer service skills we found what I was looking for. Highly recommend for anyone from novice to pro!

Arianator 4 ever

I completely apologize to pep boys for my 13 year old accusing them of stealing her sisters iPod, it was still in my truck when we picked it up , she just overlooked it. Pep boys on Gause in Slidell has GREAT customer service and in the 25yrs or more that I have been using them they have always taken excellent care of our automobiles and I have NEVER had a negative experience.

Gena Yosh

I have taken my car here for service for a few years now. I can not say enough good things about this store. Just today (Sunday at 4pm) Adam, Branden and Felix got me back on the road with a new battery. I have never been sold something I dont need. They are very honest with what I need and what is wrong with my car. I feel very lucky to have them on my side.

jalamis1

The staff here are very friendly and extremely informative. If you cant find something or they dont have it, they are more than willing to help you find out how to get it. When I have a car question, I go here for advice. Ive experienced terrible customer service and rude people at other places, but this store and those who work in it are great.

Mario Delgado

Horrible experience here I waited 3 hours just to take a tire out the rim the mechanics are really rude the other mechanic had a break down and started throwing a hose around the worse experience Ive ever had in a mechanic shop dont go there u will loose youre mind with them

Matt R

I always went to Autozone in the past for car cleaning stuff and other random car needs, but I have to say, Pep Boys has a MUCH larger selection of things. My only complaint is that I live in Mandeville and the closest one is all the way in Slidell.

Allison Roberts

Awesome customer service!! Not only did the manager assist me in determining what the issue was with my battery but, also put in the new one for me (IN THE POURING RAIN) because I wasnt sure how to do it myself!!

Jacob Hayden

All of there prices have gone down there alot cheaper than they used to be right around the same as AutoZone and some even Better Plus The Biggest Best Reason Is They Sell ""Traxxas RCs and Parts""

Hoang Vu

Bummed about having to reschedule my appointment since they overbooked but the service was good. Expect to wait about 2 hrs. So bring a book or something to keep you entertained.

Charles Jacobs

Ive used this location for past 12 years. Excellent service from check-in to the maintenance/repair shop. If you own a business, ask about their Fleet Account, great savings!

Rene Dawsey

I have used them a few times to do repairs on a family vehicle. Convenient to be able to drop it off & know it will be repaired when I pick it up but the billing is high.

Scott McPiper

Had an appointment for oil change with free tire rotation. Arrived 30 minutes early but still took hour and fifteen past appointment time to get truck back. Awful service.

Stephen Ryan

The service and product selection were excellent, and the staff is very helpful in making sure that you get what you need to get back on the road driving safely.

Tom Mccombs

Normal parts house. Has good selection but pep boy policy is poor. They wont provide many services and some of the staff has a poor attitude.

Patricia Dunn

Quick service. Very helpful.Guy was very nice and polite .I always go to Pep Boys for my Honda maintenance parts.Pep Boys Rocks!!

Chris Moore

Friendly staff. Pointed me in the right direction for what I needed and make it q quick in and out visit which was what I needed.

TJ LSU DAD

Good luck getting someone to answer phone! You have a better chance calling the White House and speaking with Trump!

Tonya Delaune

Great Service. Employees helpful and friendly. Felt like a person not a number. Will come back again.

James Ford

Low amount of staff members, sometimes hard to get someone to do it things