Category: | Used Car Dealer |
Address: | 2001 Hearne Ave, Shreveport, LA 71103, USA |
Phone: | +1 318-213-3131 |
Site: | blakeyautoplex.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
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A Private User
We purchased a used Suzuki XL-7 (from a different used lot) that was right at the 36,000 bumper-to-bumper coverage. It began making a strange noise so we brought it in and they honored a warranty (we were like 200 miles over the warranty) and replaced the fuel pump. After we left, the check engine light was on, so we brought it back thinking they just forgot to clear it - but it continued to come on. We couldnt leave the car for a few months, and when I brought it back I talked with Russell and we tried again - still no luck. Kept coming on! Brought it back a couple months later to leave it for a week while I was out of town. They ran a smoke test, and went through the car - come to find out it was the catalytic converter. They replaced it totally under warranty and Russel even drove it for awhile himself to make sure it was fixed for good! Cars running better than ever and even though its on the other side of town and takes a few days for parts, the service is excellent! Hope we never have to go back for a problem, but if we do I know theyll continue to work it until its fixed. Thanks!
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Lance Snow
**THE MOST UN-PROFESSIONAL AUTO DEALERSHIP IVE EVER DEALT WITH.** A rude service staff that upsells unnecessary items, installs the wrong oil, trashes the inside, and causes leaks in the oil pan. This excuse for a business had multiple opportunities to "make it right", but each time failed to fix the problems they had broken. A routine oil change came back with the wrong oil for a diesel engine, a leak in the oil pan that wasnt there previously, and censor lights flashing like Christmas trees. When the shop manager was explained the aforementioned problems, he had the gall to try and gain sympathy by proclaiming the he would need to cover the cost out of his own pocket. The crooks took the car back, claimed to have fixed the problems they created, then tried to charge $145 dollars for it. This is a pathetic excuse for a business, and even worse, the people running the shop are pathetic excuses for human beings, giving unprofessional advise in order to sell unneeded items, then deflecting responsibility for the problems they created. STAY AWAY FROM BLAKEY AUTO PLEX!
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Andrew Jones
Beware of what they represent to you about their vehicles. Always have the vehicle looked over by a technician if you are buying from here. There may be hidden issues that they are not telling you about. I was going to buy a vehicle here; however, luckily I had it looked over by an auto shop down the road from Blakely and they surfaced many issues that were not disclosed to me, even when I asked specifically about the specific functions or aesthetics of the vehicle. I was buying the vehicle unseen as I am in Kansas City and was relying totally on their word. Im glad I spent the money to have it looked over as I would have bought a big headache if I hadnt. Just beware and have the vehicle looked over by a good auto shop before you buy here. Otherwise, they were really nice and helpful throughout the whole process. Not representing the vehicle correctly brought them down from four stars to two.
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A Private User
I bought a 2012 Suzuki Kizashi. I LOVE my car. It rides smooth and gets great gas mileage. The salesman and the finance manager worked extremely hard to get me the best deal they could possibly get. Everyone there is so friendly and willing to help. The lady in finance was so friendly and she explaned everything to us. I have driven other cars about the same size as the Kizashi and I have to say it was the most fun to drive. Again I love my car. I would recommend going to visit Blakey Auto Plex Suzuki to everyone.
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Chris Brown
I would like to take the time to commend the staff at the Blakey Autoplex. The have been extremely helpful and courteous in helping me maintain my Chevy truck. I expecially appreciate the Parts Manager, Marcus Carper, for assisting me in acquiring parts on two occasions. He went out of his way to not only find them but also to keep me informed of their shipping status. I also use the faciliy for servicing and am always completely satisfied. Keep up the good work!
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Keyoka Stewart
I bought my car at Blakeys. I was helped my the co-owner Cliff Blakey. I had an enjoyable experience there. My car runs great im in love with it and ive referred 3 customers and all of them have bought cars there. I just want to say thank you to everyone whos made each and every visit ive had an enjoyable one
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Cicely Walker
I would recommend Blakey Auto Plex to anyone in need of a great car, a great deal, and excellent customer service! Anytime I have come by, I am greeted with a smile and a friendly welcome. This is truly a family business with the love and concern for their customers to go with it! Wonderful place to buy a car!
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Tammy Bryant
I bring all my vehicles to Blakey Auto Plex for all of my car maintenance and I get nothing but satisfactory every time. They are always so very nice and always try and help in any way I need or ask of them if they can. They are always reasonable on their prices and I reccomend them to everyone.
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A Private User
It seems that they dont update their website-- that cars shown are probably not there--if they ever were. Not only that, but the salesman doesnt seem to care. If they lie about that, who knows what else they are lying about? Bait and switch?
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A Private User
I absolutely loved the treatment I received at Blakey Auto! My salesman was great and so was the finance manager. I was in and out in no time! I would definitely buy from them again. Hands down the best place to buy a vehicle!!!
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A Private User
Cliff Blakey was wonderful in getting us pur new car and really cut us a wonderful deal. This is our fifth purchase from Blakey and we WILL be back in the future!
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Eboni Dickson
Worst service I have ever received!! These people are nothing but scammers!
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James Maxie
I was there today and I received awesome service.
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juan, m. alonso
Very good