IHM Used Parts

Category:	Salvage Yard
Address:	882 Bee Mason Rd, Hickory, KY 42051, USA
Phone:	+1 888-821-1817
Site:	ihmusedparts.com
Rating:	4.2
Working:	7:45AM–4:15PM 7:45AM–4:15PM 7:45AM–4:15PM 7:45AM–4:15PM 7:45AM–4:15PM Closed Closed

Location

Photos 48

Reviews 4

Curt VonFange

I located the parts I needed on Chris website, emailed him with a list of what I needed. He emailed me back with a price, but there was some discrepancy as to whether his part included other parts that were attached as requested in the quote. I requested some photos be taken and sent to me so I could verify along with a listing of the actually parts included for his quote. After three weeks,numerous phone messages and multiple emails later I finally got hold of Chris on his phone. He declared that his quote was for one item and not the items I had initially requested. His price subsequently changed for the additional parts I had originally requested. When I requested verification of what he was actually going to sell me he decided to take the parts off the market and refused to sell me anything. My experience with Chris, the owner of IHM, was polite but frustrating, unfruitful and time waster. It put me in a difficult position with my equipment because of almost a months delay. I wish Chris would have researched his product more professionally and responded in a timely manner with the necessary photos. It was unfortunate that he did not adequately read the quote request, gave me a partial bid, and was unwilling to go the extra mile in simply providing photos in order to verify a product that he had and I needed and was willing to purchase. Im saddened we couldnt communicate and reach an amiable conclusion. Therefore I have to give Chris and his operation a zero for customer service and willingness to work with a customer.

Jim Wagg II

We ordered parts from Chris they were everything he said they would be. We had a really good experience using IHM and one of the best things I found is that a real person always answered the phone and I always got the answers that I needed. Chris Hill was great to deal with!!!!!!!!!!!!!!!!1 Jim LPW

Fito

This is a terrible company - DO NOT BUY WITH THEM, They will steal (play on words) from you and never think twice about it. They employ deceptive practices. Save yourself any problems and money. The management and owners of this company are dishonest. Would not return money for correct parts.

Joel Lamb

Chris is a genius!!!