| Category: | Furniture Store |
| Address: | 219 1st St, Henderson, KY 42420, USA |
| Phone: | +1 270-827-3593 |
| Site: | allesbrothersfurnitureco.com |
| Rating: | 3.5 |
| Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed |
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Angela Peters
I went in today to purchase a box springs and was greeted by a young lady with a huge attitude. She appeared angry for having to get up and wait on me. After a brief discussion on the item I needed, I was then told that it couldnt be delivered. It would have been helpful had she explained the delivery policy. The lack of customer service she displayed was very disheartening. I grew up in and around Alles Brothers my entire childhood as my Grandfather was a delivery man until he retired. He took great pride in the job he did and the company he worked for. Unfortunately, that is not the manner in which I was treated today. Mr. Herman Alles would have never allowed an employee to act in such a manner!
CH
Chris Gilbert
They are pretty pricey. I bought a large sectional style couch that broke in the first week. For 1200 dollars the craftsmanship was horrible. They came and picked it up for repairs and when they returned it they had done nothing to repair the broken slat and stretched spring under one of the cushions. I dealt with them on several occasions. I will never buy living room furniture from them again. Their wooden products seem nice and durable. I bought a large oak 3 drawer TV stand to support a 80 inch TV and it is top quality. I love it. They do sometimes carry very good quality chairs as well.
MA
Marlene Williams
My husband & I have shopped there for 30+ years, but this time was not good. Ordered a very simple bed frame April 16. Checked with them a couple of times because of the excessive time it was taking to arrive & were told it would take longer. The last time my husband called, they seemed surprised & the bed was here the next week. Bed delivered July 10. I believe the order was not placed & they didnt investigate until months later. They did assemble, but I could have ordered online & had the same week. Service has definitely declined. Mr Alles would be sad.
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Rita Gish
Disapointed with the service. Went in buy a mattress but came out with out one as the women sitting the at the back table did not have to wait on my husband and me we will be back in your ever again. We are 72 years old do not have to put up with this kind of treatment a local store. I wonder what they would have if Mr Alles had been there today. Rita Gish
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Terri Stone
I have bought several pieces of furniture from Alles Bros over the years and have saved a lot of money!!! They are so nice and helpful and the quality of furniture is amazing! I HIGHLY recommend this company to anyone in the area looking to purchase furniture, the variety they can get for you is endless!
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Paula Hunt
Good quality furniture at a reasonable price. Many different companies to choose from. A great hometown staple, I will always cherish my first purchase to my last and the men who sold it to me when I was young and poor.
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Theresa Richey
I like that this is a hometown store but was disappointed with customer service. Not one person asked to help us as we were looking. They do have a fairly good selection of furniture though.
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Linda Tooke
I have been doing business with them for almost 40 years. They deliver for free, have in house financing with no interest and I have always had excellent customer service.
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D LaBaw
The furniture we ordered was beautiful, arrived exactly when promised and delivered promptly! Excellent service all the way around...thanks!
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G. Frank May
I have never had a problem when I have shopped here and have purchased a couple of times.
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brian constable
Very good store wit 100 yrs of service they must be doin something right
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Diana Davis
Best place to buy furniture at affordable prices and Im shopping local
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Sharon Utley
Hometown Furniture Store Convenient Local Shopping