Related: | famous footwear coralville |
Category: | Sporting Goods Store |
Address: | 1461 Coral Ridge Ave #1416, Coralville, IA 52241, USA |
Phone: | +1 319-625-9959 |
Site: | scheels.com |
Rating: | 4.1 |
Working: | 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 10:30AM–6PM |
RI
Rick S
The people who work in this store are racist. A friend of mine who is black tried to buy a pistol there. He presented his concealed carry permit and ID, which are all that is required to buy a handgun in Iowa. A guy in the gun department (Curtis) gave him a hard time because his drivers license was from another state. My friend explained that he is in the military stationed in Iowa and showed him his military ID. Curtis then got his manager who said he would have to "research" it before he could sell him the handgun. My friend said forget it and walked out. He went to the sheriffs office and they confirmed that the concealed carry permit he was issued is all thats required to purchase a handgun. Basically the store missed out on a $500 sale because of their need to "research" something they clearly already knew. And I think we know why. Ill never do business again with this racist company.
AA
Aaron Wenck
Called and asked if they take trades. Was told they did. I asked how much would a Springfield XDS 45 with 50 rds through it be worth. They told me in great condition they would give $300 for a trade. I said great. Drove 75 miles to trade on new gun and when I got to the store I was told they would only give $225. The gun is brand new with 0 blemishes. I said I was told on the phone they would do $300. He told me, "They arent supposed." I said well, he did and then I drove 75 miles to make a deal to get a different price. This is actually the second time theyve changed the price on me. Ill never buy from scheels again. Ill go to Brownells from now on.
WI
William Nigg
The tree inside is worth the stop. Ive been to three Scheels and this one is the nicest layout. It doesnt have as much as the Des Moines location but still plenty for the avid athlete. They just moved the lower level around and it flows a lot better in the new set up. Lots of helpful faces everywhere just like the commercials. My son loves the animals in the hunting department which has one of the largest gun selections. Great help if purchase g a firearm. I bought a 9mm and they were very thorough with answering questions on gun care etc.
MA
Mark Lerner
The prices on products are basically MSRP and theres rarely any discount. While most interactions with staff were great, there was one instance where I wanted to buy something through a manufacturers program and instead of simply telling me the store doesnt want to go through the trouble of giving me the product at the price they pay to get it (as per mfg terms), I was told about how difficult the manufacturer was to work with and that if I wanted the item in question, I should pay $200 more and get it at MSRP through the store.
LO
Logan Creach
The staff is amazing and very patient. I had to exchange my boots (they were display boots so they had a little damage on them) for new ones but didnt have my receipt but they believed me and helped me get a new pair no questions asked (Im not saying you should lie and take advantage of them by returning something you didnt buy for a new one Im just saying that they have faith in humanity and they know that there are good people out there) and I will definitely be shopping there again soon. The only problems are the prices.
LY
Lyndon Fluegel
I went to the Iowa City store three times in the last three months. I went to look at handguns. All three times I received poor customer service at best. Two out of the three times, no one asked if I needed help. The sales staff did not even recognized that I was there. The second tme I was at Scheels, I mentioned what happened the first time. The price of new or pre owned handguns are higher than the other gun shops I have been to. My wife was shopping in other departments, and received wonderful customer service.
CO
Cody Koeppen
I really like this Scheels location. Although their prices can be higher than what you might find elsewhere, they make up for it with their customer service. Ive found employees are often very knowledgeable about the products they sell, which usually isnt the case with a big box store like this. The store itself is also very clean, organized, and cool looking (thanks in part to the giant fake tree you see when you walk in). Its always a fun place to shop around—even if youre not buying.
KU
KurogamiMG
Had an issue with receiving an FFL transfer from out of state, and Vicki and the gunroom team went way above and beyond to help me get it sorted out. Very patient and kind, excellent communication. Always happy to help me when I have questions about different parts and gear. One of my favorite places to shop. Big thanks to everyone there thats been so helpful!
ME
Melissa Krishnan
My son loves to ride the escalators as a physical theraphy activity. All staff on the floor and throughout the store always say hello to him/us; many knowing him by name. Even though we are not big shoppers at Scheels, they make us feel welcome and are a highlight of our visit to this Scheels store.
BO
Bob Inghram
Disappointed that the fish finder I wanted was sold out and the only offered less than 5% discount foe the "demo". Then they offered to order one but said it wouldnt be available until next week. I drove an hour to purchase the unit, and I could order it and have it tomorrow....pretty bummed.
DE
Devin Hartl
The sales associates are always attentive and cheerful at this location. There was an employee named Ben in particular who went out of his way to help me select a coat. Their customer service is some of the best Ive ever had, and from working in retail myself, it is appreciated greatly.
DO
Doug Tobin
Best store in Iowa city, do most of my shopping there. Manager that runs the mens sporting clothes always recognizes me and always tries to help me, he recognizes what I like and always shows me new products that I might like. I Get all my kids shoes here. Love scheels .
A
A Private User
Saw something online I liked but needed it right away so I called the local store to see if they had it. They had what I was looking for and the nice guy on the phone offered to put it on hold at customer service. I all I had to was come in and pay for it. Very nice!
TI
Tim Nedoba
Very disappointed by sales staff. He was a very poor listener. He continually tried to sell me something I didnt need and certainly wasnt the item or size I was requesting. I felt very disrespected. No more Scheels for me!
JO
joni howland
they said they could not work on Salomon S912 TI ski bindings because they were not supported by Solomon but after researching it, i found out they WERE on the 2014-2015 Indemnified Ski Binding List. not impressed at all.
JE
Jeremy Barsema
Customer service here is awesome. Great staff! Selection is nice as well. One of the few places in town that cares the higher end outdoor brands as well as the only place to carry official NFL gear.
AN
Andrea Compton
Mike Cook was an outstanding help as we looked for a college backpack and a waterproof rain jacket. Scheels is always my go to place for anything my sons need!