Category: | Gift Shop |
Address: | 420 Colton Cir NE #2, Cedar Rapids, IA 52402, USA |
Phone: | +1 319-294-7020 |
Site: | ediblearrangements.com |
Rating: | 2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM Closed |
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Cherish J
Arrived at 9:15 to pick up an arrangement that was to be ready at 9:30. I was rudely greeted by an older gentleman that asked me "what are you here for". After telling him that I had a pick up for 9:30, he said "well youre too early, sit down and wait". Now, I understand that I did arrive a little bit ahead of schedule, but the level of his customer service skills was at ZERO. This is supposed to be a nationally known business. Had there been an alternative business, I wouldve left and went elsewhere. Not a good look.
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Sandy C
FYI...the "operating" hours arent truly that. They are open...but not operating. Went in to get an arrangement on Sat at 1230p. The website said they were open til 5p however, when I got there, there was one sad arrangement in the front refrigerator. When I asked if I could get something made up...the guy said that the designers dont work in the afternoon. Really? Needless to say, didnt buy the one they had and wont be back.
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Krista Gates
Went to go and get a 99 cent smoothie as they were running a special and they were closed. Looked for the hours posted somewhere and they were no where to be found. Website had said open till 7pm. I was there well before 7 and everything was locked up tight. Post your hours somewhere so people arent relying on the internet to find out what the hours are
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Brandon McGriff
Just Placed an order online and called to see when it would be here cause i need it before 5 pm, the guy on the phone ( Jerry or Jared) assured me that it would be here before then, but was very rude and had little to no manners, his tone suggested that i was bothering him some how, he then hung up the phone before i could even ask my other question.
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Elizabeth Girard
When you spend almost 200.00 on an arrangement, it would be nice if you got everything you paid for, someone would amswer the phone, or at the very least, someone called you back when you leave a message with customer service. No card with the delivery means the recipient didnt even know who it was from at first. Never again.
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Terry Elston
Watched one of their drivers Park in the first handicapped parking spot at Costco in coralville and proceed to walk just fine. He grabbed a flatbed cart to load up with whatever he needed. Handicapped alots are not special spots for lazy people. Edible arrangements obviously misuses handicapped parking spot.
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Heather Swails
Called to cancel an order and no one answered the phone... it was all automated. Said to call back during customer service hours... online said the store was open another 2 hours. If youre open, how is that not a customer service hour?
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Kyle Carson
No answer on phone wet to store open sign lit but locked up tight dissapointing