Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	115 S Duff Ave, Ames, IA 50010, USA
Phone:	+1 515-233-5289
Site:	locations.tccrocks.com
Rating:	3.4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM

Location

Photos 13

Reviews 24

Michael Nelson

Man, Ive got mixed feelings on this place. Midway through my visit today, drawing from the three years worth of interactions Ive had here, I wanted to post a very different review than I will. These guys suck, they really do. They cannot be a better combination of rude, indifferent, cheating, and swindling. Ive been forced to keep coming back to give them service for too long. I honestly think that even a one star is FAR too generous. I plan to go to Des Moines for my phone problems Im so sick of this store. Except that the last employee I was serviced by was concerned enough to make sure she finished the screen protector right for me and we even started to talk about documentaries. She was kind, interested, and nice. I cant write them off entirely, but I really dont suggest giving them business...

Natasha Williams

this store allowed a family member that had no authority on the account to not only re-sign a contract under my name (the account holder) but also use my upgrade on my phone without permission what so ever. this family member even advised the store that he was not eligible for an upgrade until march. the store insisted he was.. and manually over rode the system to use my upgrade.. resign my contract but still have the phone on his number. I. am. livid.

Ami Frank

Dalton and Shannon were amazing at helping me restore as many photos as they could from old phones and issues that I was having with Verizon Cloud and a missing SD card. It was 3 days of trying to get it sorted out, but they were patient and understanding when I was upset about losing Christmas morning memories (She to a missing SD card which was no fault of them). I will ALWAYS come back to this store.

Adam Ring

Shannon has been an incredible help every time Ive stepped foot in this store. From helping me get switched from Virgin Mobile to Verizon, to later getting my wife on my plan and getting me upgraded to a better phone after the first one I bought just wasnt working out. So cool through all the help.

Duane Hance

I lost my phone and didnt think anything could be found of my contacts or photos. They told me I would be surprised what was backed up to the Verizon cloud and my Gmail. EVERYTHING was restored. I will be back. Great work! Thank you Rick and Shannon!

Maria B

Shannon is amazing!! Helped us on multiple occasions and resolved all our issues even when she was very busy. She was outstanding at following up to make sure all issues were resolved.

George Brown

The people at TTC Verizon are the best !! They are,super nice to me,make me feel comfortable when I am there & so helpful. I appreciate them so much,will not go to any other store.

Sandra Charter

Love the level of service and honesty from this store! I have always bought my phones here and never been disappointed. In particular, Shannon rocks!!!

Lynda Sullivan

Hi, Shannon is a great helper. Any time I come into Ames, I have her check my phone. Shes very nice, and always every nice to work with

Mary Egeland

Love coming to this location! Shannon and Dalton welcome you with a smile and walk you through everything! 5 Stars and more!!

Jean Nosich

Shannon is my go to girl! She knows so much! Love coming here! And they do donations to various places in their communities.

John Winkler

I take my business here from now on! Shannon has taken great care of our business plan! Unlimited all the way!

Sue Cacek

Shannon was awesome..she was soo helpful and friendly..I will come see her if I have any problems.

ted & fran bass

We love coming to this store!! They give us the best service and Shannon is the best!