Category: | Auto Parts Store |
Address: | 3002 Calumet Ave, Valparaiso, IN 46383, USA |
Phone: | +1 219-462-9892 |
Site: | stores.advanceautoparts.com |
Rating: | 4.3 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM |
MI
Michael Marrell
I couldnt tell you the last time I went to this location and left happy. Ive been given the wrong u joints, wrong calipers, wrong control arms. Every single time Ive been there if its not the wrong parts its bad information. Just the last time I was purchasing a control arm to replace a warranty item from them. I originally purchased a $130 Moog CK series control arm. I told the gentlemen I wanted the exact same thing I purchased previously. He stated that the item would arrive same day or the next day. I go in the next day to find out it was really five days out... The manager got me one same day from a different location. I go to the other location on the other side of town and pick the product up myself... I took a look at the product in the store before I left and it looked right. Get home tear my car apart compare the two parts and to no surprise to me these are not the same... I call and speak to the manager who states the one they gave me was an updated version and its better... When in reality they sold me the RK series at $100. So theyre replacing a $130 part with a $100 part and calling it even when the RK series control arm is the farthest thing to an update to the one I purchased originally. It is a downgrade that I paid thirty dollars for... The time prior to this visit I was going in for four calipers and they brought out the wrong part four times. Unfortunately I have a ton of money in warranty parts from advance auto but I will never purchase another thing from this advance auto. If you want the right parts and information the first time I suggest you go elsewhere.
JO
Jon Logan
They guys at this store are AWESOME! I found myself in desperate need of an electric fuel pump for my vintage Fiat Spider on my way back from an annual convention. I was 275 miles from home on a Sunday evening. Advance did not have the pump I needed but the man at the counter called a local competitor who did. He e en offered to DRIVE ME THERE! Fortunately I had a support vehicle with me and I picked it up myself while leaving my Spider in AAPs parking lot. I returned with the new pump and while I was installing it in the 90 degree plus temps, the store manager brought my wife and I each a bottle of ice cold water. Who else does that?? With my Spider roaring back to life and thundrestorms bearing down on us, the AAP employee then gave us some reccomendations for good local restaurants to get a bite while we let the storms pass. I simply cannot say enough about these guys! Kudos.
DE
Dennis Hengstebeck
Ive always had a good experience with the folks at this location, until today. I was hoping that i could get a simple test on wires in my license plate lights, but no, try to sell me something instead. I wont be back. Sadly, this is not a reflection of all staff there -theyre great. This chap wouldnt even answer my question, so that pushed me away.
CO
Corey Huys
Wouldnt do an exchange of an online to store order. All would would do is a take the part and issue a refund that could take up to 10 days to go back into my account. The store left me stranded.
FR
Fred Goss
Better Than Autozone, decent selection if you need basic stuff in a hurry. Staff is not very knowledgeable in my experience.
DO
Don Steber
Terrapin too many occasions when I could not get my parts from that store and headed go somewhere else in town
JA
Jane Georgopoulos
I get small minor parts for my 77 Tbird & 87 Cutlass 442 from this store. Theyre always helpful.
BI
Bill Olson
They almost always have what you need or they can order it quickly.
AM
Amy Perkins
Great prices and employees are very helpful
EA
Earl Lakia
Habe had what i needed. Helpful staff.
MA
Matt Bryant
Great auto parts store!
DA
Dave Wayne
Friendly service.
SA
Sarah Coapstick
Just good people
RU
RUDY Rudy
Friendly staff
BE
Beth Drotar
Helpful staff.