Books-A-Million

Category:	Book Store
Address:	2060 Southlake Mall #704, Merrillville, IN 46410, USA
Phone:	+1 219-795-1143
Site:	booksamillion.com
Rating:	3.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 43

Reviews 8

Dani R.R. Hermit

Went to check out the new store that opened this week and its horrible. Its about 1/3 the size of the old store, doesnt have a Joe Muggs coffee shop, and feels horribly crowded. The aisles are narrow and hard to navigate. The shelves are in no logical order. The sections are tiny, only carrying what looks to be the top 20 titles/authors in each genre. I cant believe that I drove nearly 90 minutes to be this massively disappointed. I used to visit the BAM in southlake mall 2 or 3 times a month and spend $50 in books alone, as well as buying drinks and snacks at the Joe Muggs. Now I wont bother to make the trip. It used to be the best bookstore within 2 hours of where I live, beating out a Barnes & Noble that is 20 minutes away from my house as well as the B&N that is in Valporaiso (about 15 min up the road.) But with a bargain section that is barely there, and none of the harder to find titles that made the trip worthwhile, its not worth the bother anymore. Ill save the gas money for more books, unfortunately that will have to come from Amazon at this rate. Also, people were being allowed to stand right outside the main entrance to the store and smoke. Besides being incredibly rude, and against state law, the employee I mentioned it to blew me off mumbling something that sounded like "hold your breath or use the other door."

Brittany Krstulovich

Books a million in the Merrillville south-lake mall has the worst customer service I have ever seen. They were so rude when the mall was closing and I was trying to walk out of the store, the rude cashier told announced they were closing and then personally came up to us to tell us in a rude tone sorry we had to get out because they were closed. We were simply just trying to walk out the exit. I will never return to this Books a million and maybe the managers need to hire better sales associates.

Allyson Thomas

I went into the and had a very personable experience with the woman who worked there. When we couldnt find exactly what I was looking for she referred me to their online site where I found what I needed. I plan on going back again soon.

Mary_good7567 Thedon

Ive called this store for 2 hours no answer not even a voice mail. Are they closed ???? Very frustrating I would never visit no phone courtesy.

Emma Elizalde

The worker named Kyle was very nice and helpful to my friend and I. HE DESERVES A PAY RAISE, also he had a very great taste in music!!

Benjamin Knapp

Wonderful selection of books at really great prices. I just wish there was a reading/seating area!

Aaron Finegan

They are very small. They dont have a crime ficition. Mostly bibles and romance novels.

Chuck Goings

Closed hours listed online are wrong.