Category: | Jeweler |
Address: | 2839 Hwy Ave, Highland, IN 46322, USA |
Phone: | +1 219-838-2530 |
Site: | highlandjeweler.com |
Rating: | 4.7 |
Working: | 9:30AM–7PM 9:30AM–6PM 9:30AM–6PM 9:30AM–7PM 9:30AM–6PM 9:30AM–5PM Closed |
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Wacky The Whaleysaurus
I dont want to go as far as saying they were rude because thats not the reason for this review. I brought in a couple of pieces and they didnt even seem like they wanted to look at them. Had a broken diamond chain and they didnt even take a close look, they just pushed it aside, assuring me it was worthless costume. No acid test, no look through a loupe, not even a close naked eye look. Just a glance and a quick answer. The sterling ring I brought in, they didnt even want to weigh. They just told me sterling is not worth much, which we all know but I asked them to please weigh it anyway. When she brought it back she said it was worth like a dollar and they didnt want it. I dont know how they have a straight 5 star average review if thats how they treat people and their items. Could have been a fluke, could have just caught the employee on a bad day but those are still poor excuses. Ive been treated better at pawn shops. I will gladly take my items and business to another establishment
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Alissa Rosario
I had an AMAZING experience with Highland Jewelers!! My fiance and I were shopping together for an engagement ring and we had been all over Northwest Indiana at various jewelers to find "the one." We had been subject to such poor customer service from so many jewelers and we were just so tired of shopping! Going to Highland Jewelers was the best decision ever. The sales people were so nice and inviting and they really worked with us to find the perfect ring. We have some pretty late work hours and this store worked with us to set up times to meet and they stayed past their closing hours to accommodate us. We were practically thrown out of James & Sons! These folks exceeded my expectations in every way and I left the store with an engagement ring that i absolutely LOVE and cannot stop staring at!!! To Highland Jewelers--I will be back soon for wedding bands!! :)
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Liz G
I literally just walked out of here. Amazing customer service. I had a lil accident after the pool and.... they totally solved my problem. Beautiful jewelry. I would recommend strongly ♡♡♡♡♡
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Andrew Germonprez
Great customer service and staff! David the jeweler is true craftsman! Support your local business!