Category: | Optician |
Address: | 409 Ogden Ave, Westmont, IL 60559, USA |
Phone: | +1 630-964-9800 |
Site: | westmontvisionctr.com |
Rating: | 3.9 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–5PM 9:30AM–2PM Closed |
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Kevin Shyn
Spouse had a routine eye exam done for prescription eye glasses recently. They bill the medical insurance which has a higher deductible over the vision insurance. The general manager was rude and unwilling to change the billing from the medical insurance to the vision insurance. They had my spouse and I under two separate billing accounts and didnt even know that I had my eye exam done a month earlier. Then they told me that they didnt take my vision insurance when in fact they actually did take it a month earlier. This business is totally unorganized and doesnt know whats going on. Limited selection on prescription frames. Difficult location for office accessibility. Clerks working behind desk are amateurs and unresponsive to customer needs. Very poorly run office and billing office is in a different location. We will kindly take our business elsewhere.
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Renee Smith
Went in here several weeks ago because I decided it was time for new glasses and an eye exam. I was coming in about an hour before my appointment a few blocks away to make an eye appointment. The kind woman told me that there was no wait if I wanted to do it at that moment. She told me it would only take about 45 minutes for everything so I said why not. She sure was right, got my exam done, picked out glasses and they fixed my old glasses for free real quick and I was out the door in 45 minutes and on time to my next appointment. I was very satisfied with this experience because since it is a kind of doctor I didnt think we would get through it that fast. They are not always open for walk-ins like that; I just got lucky, but even when you make appointments youre not waiting months for one. Highly recommend to anyone.
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A Private User
The older man Jurgen who owns Westmont Vision should retire. He is very rude and makes too many mistakes. His wife Mary is wonderful and knows what she is doing. I also have dealt with his son, and he too is always pleasant, but as a paying customer with 2 types of unsurance, I am insulted every time I go there. He seems to get worse as time goes by. He never smiles, hes rude and I always leave with the feeling that I should have gone somewhere else. The only reason I continue to give my business to Westmont Vision is because of their Optomitrist Dr. Richard Judycky. I feel that he is the best. He is always pleasant. But the owner Jurgen should stay away from the customers.
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A Private User
Jurgen has always treated me very well and has given excellent service. He was originally recommended by my ophthalmologist and has been filling my prescriptions for glasses for 20 years. He also helped my mother with a special requirement, and remade her lenses three times until they were just right. I am getting my latest glasses from him this week. Hes terrific!
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Rosie Cappetta
Jurgen is the best! Everyone at Westmont Vision is extremely kind and always willing to find deals and help out loyal customers when they are in a pinch! My glasses broke last year, and because I had bought them there, they gave me a brand new pair for free. They are some of the most empathetic business owners I have ever met!
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A Private User
I was in and out with great service. They checked my eyes, corrected my previous prescription and set me up with a bunch of trial contacts to find out which would be best for my eyes. Not only are they talented they are kind and do everything they can to help you out! Great business
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Jennifer Balice
Great service and love the eye doctor he was so patient with my daughter !!!!
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A Private User
Dont buy here. Dont stand behind their eye testing or glasses