Related: | pearle vision lenox |
Related: | one vision eye care |
Category: | Eye Care Center |
Address: | 1525 Ogden Ave, Downers Grove, IL 60515, USA |
Phone: | +1 630-963-3260 |
Site: | opticalprodg.com |
Rating: | 4.9 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM Closed |
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Rob Harrer
I shopped around at a few stores but none compared to the friendly expertise that Magdy, the owner, provided. I had a great, and actually enjoyable, experience shopping for glasses. Magdy was very knowledgeable and answered all my questions in detail. My wife was along to help me pick out frames and when I asked his opinion he didnt hesitate to tell me what did and did not look good on me which saved me from buying a set of frames that I think I would have regretted. There was a wide selection of many different styles which I liked. Once I ordered the frames and lenses the had them in a couple of days, the fastest turnaround I had ever had with glasses. The prices were very reasonable considering the brands and styles, I had expected to pay more and was actually pleasantly surprised with the final bill for frames and lenses. I also appreciate that Magdy did not try to oversell me on anything. He could teach other businesses about customer service, looking past a quick sale with the goal of a customer for life. I could tell he was genuinely friendly and enjoyed what he did. I will be going back for all my future eyewear and highly recommend to anyone looking for high quality, stylish eyeglasses and reasonable prices.
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Rudy Lopez
My 82 year old mother needed a new pair of glasses for my wedding. No-line bifocals with transition scratch resistant lenses in a short time frame was a tall order. I found a great deal on a group-on and after speaking with Magdy, who was great on the phone, I decided to drive all the way to Downers Grove from East Chicago, IN. Wow am I glad I did! It was a great experience and well worth the trip. He handled my mom with such great care and went out of his way to make sure we got the right pair of glasses that also made her happy. And on top of that, he gave us an even better deal than the group-on and really took care of us on the price with a big discount on top quality Gucci frames. My mom has no idea what Gucci is but just liked the way they look :). Magdy is a great person and a real professional. You cant go wrong with the customer service, quality product and great price. I highly recommend!
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Carly McGinn
Magdy is guy you wish lived next door. Above his attuned expertise in eye care, he really is just the nicest person. Let me just say, I’ve never had a more careful eye exam. I always have trouble deciphering which strength I see better, and Magdy was excellent at guiding me through my doubts and making sure I felt comfortable with my decision. My story is that I started wearing glasses in 3rd grade, and contacts a couple years after. My Lasik surgery from 3 years ago didn’t hold, and my exam showed I need glasses. It is sad news, but I feel fortunate that Magdy was able to help me get the exact prescription and glasses I needed. He also is very reasonable with pricing. I wish more business owners were so easy to deal with. Thanks Magdy!
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Lindsey Leatherwood
Five stars isnt enough! Happened to stumble on this place and I couldnt be happier I did! Magdy is wonderful! Kind, courteous, and fair. Worked with mu budget way more than he needed to and put the works on my glasses for close to nothing! I also came back a few times to have my frames adjusted because Id been out of glasses for ahile and wasnt used to it. Magdy was very patient and told me to come back anytime to adjust them. While I was there he asked my fiance if she had any needs and it turns out she needed a contact lense order filled. Again Magdy found every spot for wiggle roomhe could with the price and went above ans beyond to help us. We are both life long customers and will be telling EVERYONE about our great experience.
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J. Gordon Wright
Magdy Mina is fantastic! He is very personable, competent and caring. You will not be disappointed with the service or the products you receive from Magdy! I recently received a new pair of silhouette glasses from Magdy - my second pair from him. I was very happy to see his new shop in Downers Grove. It is easily accessible and is comfortably accommodated. Just what you would expect from a boutique shop that is managed by its owner. It is NOT like the large optical shops that are part of national chains where I have been and browsed for over 30 minutes before I could find someone to help me. He has a very large collection of frames in stock and his turn-around time is amazing. You will NOT be disappointed here!
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jose herrera
I had an eye exam at 630. I got there around 6 and they took me in right away. The people there were very helpful there helping me choose a frame and giving all these different types of options that I have for lenses. Im pretty blind so I had someone drive me and without even asking the guy gave me a pair of contacts for the drive home. He was very helpful in any questions that I had and made my visit so much easier.He would always try to give me the best deals on things I wanted like contacts,sunglasses, work glasses. I will be going here more often and I recommend this place to anyone who needs glasses
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Kevin Singer
A fantastic experience! I came in with my two boys (2 yrs and 1 yrs), and I was a bit nervous that they would be a nuisance. The manager (Magdy) was incredibly friendly to them and reassured me that they werent a problem at all. During my eye exam, Magdy kept an eye on them so I could be at ease. Magdy was incredibly knowledgeable, friendly, and flexible. The prices were very fair. They had an enormous selection. I cant say enough good things about my experience. If youre sick of the "sell sell sell", impersonal eye-glasses buying experience, then come here. I would recommend this place to anyone.
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Nafeesa Day
Terrible. I bought a Groupon for an eye exam and glasses. Scheduled my appointment. A few days prior I was called and told there was some mix up and I needed to reschedule my appointment. I decide to use the Groupon for my daughter instead since she needed an eye exam and new glasses. I called the day before to confirm my appointment and see if I can switch it for my daughter. They say no big deal and that was fine. I show up at the scheduled time and was told there was no doctor there. She doesnt know why I was even told to show up at that appointment time...Needless to say, Im extremely upset.
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Ayman Shinaishin
Recently I knew Optical pro was around and decided to give it a shot. The owner Magdy is such a sweetheart. He goes above and beyond to make sure that I am happy with my experience there. With the nice prices he offers I got a pair of glasses for me, my wife and my father. All my coworkers go there too and love it. I would recommend that place to anyone who want to experience a different and better way of getting a pair of glasses or even doing an eye exam. He accepts major insurance policies and will help you if you do not have one. Try him you wont regret it. Cheers!