Category: | Auto Parts Store |
Address: | 2025 Lincoln Hwy, St Charles, IL 60174, USA |
Phone: | +1 630-513-8900 |
Site: | napaonline.com |
Rating: | 4 |
Working: | 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–6PM 8AM–5PM |
CO
Connor Johnson
Sunday, no one in the parking lot, im second customer in the store. Jason, the assistant manager would not lend a simple adjustable wrench for a quick light bulb change after I forgot my tools. If thats store policy to not lend tools, he didnt tell me. He played the part of a dumb clerk unsure if he had any extra tools or not in the back or behind the desk, and beat around the bush about whether the tool existed in the store or not when i specifically requested to borrow an adjustable wrench and could see 3 different brands of them around the store. Napa will no longer exists recieving my business for this as long as passive agressive clerks like him are working there.
KA
Kayleigh Jirkovsky
Glad this location went in, its super convenient! The gentlemen that work there (with the exception of one employee) are very knowledgeable and helpful if you have no idea what youre looking for and as a female that knows NOTHING about cars lol, its extremely helpful and greatly appreciated that they hire people who know what theyre talking about... Well mostly.
CO
Collin Rexer
Michael and Jason are always helpful and reliable. As a professional who orders a lot of parts working in the automotive industry; I can assure you the service is nothing short of excellent.
EM
Emily Gilmore
These guys are great! My windshield wiper broke during a snowstorm. They fixed it within minutes and I was on my way. Fast and friendly service.
JI
Jim P
These guys know what they are doing! In and out and with the right parts the first time.
AL
Al Kamieniecki
Part I needed was half the price of Pep Boys. A real auto parts store.
JO
joe sam
A guy named Terri works there. Excellent individual. Ask for Terri
MA
Matt W
Best parts store in the area, very helpful