Category: | Cell Phone Store |
Address: | 432 E 162nd St, South Holland, IL 60473, USA |
Phone: | +1 708-713-4167 |
Site: | t-mobile.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
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Natalie Mancil
I would the store 0 stars if I could, I have been to this store twice to get assistance with exchange my "RECALLED NOTE 7" so its already not my fault, that I have to be in there. I would think dealing with this situation the representative would be more understanding and attempt to help you . That is not the case in this store, they are rude, and all their answers consist of "im not the owner and we dont do that here". Its a shame that I have to wait until I get out of my own neighborhood, and go to another t-mobile store to have the EXACT same transaction done, that I was attempting to do here. That another t-mobile store had already done for my other note 7. Your customer service at this store is lacking.
KE
keenan miller
I visited this location looking to upgrade my phone and was extremely satisfied with the way I was treated by the sales reps. I must say this is the 1st time that I felt so comfortable especially since the sales rep took his time, showed me how to use my phone, and answer any questions I might have. For those of you looking for service or looking to upgrade your phone, I definitely recommend this location, best T-mobile store Ive been to!
MI
Mirtha Howard
to whom it may concern Eddie was awesome today I received great customer service he answered every question and he was very patient and I left the South Holland location feeling confident thathandset and tablet word in perfect working order thank you so much Eddie for your fast and friendly customer service
TY
typeSahmad1
Best customer service experience!! I went in to get a new phone because me old phone was acting up. The customer service rep helped me decide what phone to get and was able to transfer all my data into the new phone. I recommend this store and will always come here.
AN
Anthony Weaver
My experience in your South Holland store was exceptional. Gaby was extremely knowledgeable and courteous and really went out of her way assist me. Going forward I will definitely request her and advise my friends and family to visit this store. A+
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Lena Izzo
Manny and Esme were super helpful and stayed after close on a Saturday just to help me!!!! They also helped a couple who walked in after.
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JANE LATTIMORE
Signed up for new service and was treated with 1st class customer service! You guys rock and thanks for everything!!! Great atmosphere
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latonya harper
I had the pleasure of being serviced by Steve who was very knowledgeable, professional., and patient. Very satisfied. A rating grade
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dre thompson
Great service