NAPA Auto Parts - Genuine Parts Company
| Category: | Auto Parts Store |
| Address: | 23835 W 135th St, Plainfield, IL 60544, USA |
| Phone: | +1 815-436-3475 |
| Site: | napaonline.com |
| Rating: | 4.4 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–10PM 8AM–9PM |
Location
Photos 16
Reviews 9
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Larry Ulfig
I would like to send a big thank you to Ben for his quick thinking. Its nice to see that there are actually people behind the counter who know something about cars. I recently purchased a front ABS sensor for my truck, however the replacement part would not fit onto my truck due to a manufacturing flaw. Ben had the great idea of looking at a bearing kit that included the ABS sensor and when looking at that ABS sensor you can see that it would work on my truck. So instead of waiting 2-3 days for what would have been wasted on another sensor that wouldnt fit due to the flaw he gave me the sensor from the bearing kit and I was able to get my truck put back together. Thanks Ben
HE
Heather Cooke
This NAPA does not even come close to showing customer service. It doesnt matter if they moved. Steve shows the worst customer service ever. He stands outside to smoke cigarettes while I was inside looking around. He doesnt even come in to help me out. Go to another parts store if youre looking for good customer service. This NAPA is flat out awful and the corporation should be ashamed of themselves for allowing poor customer service to happen.
DA
David Miskiewicz
Make sure to check rebuilt/refurbished parts. Quality control from these manufacturers are subpar. Went thru 4 calipers and 3 locations to have them all offer me the same branded caliper.
MO
Mohammed AbdulWajed
Excellent service, went there with a problem 15 min before closing the guy helped me out and gave right suggestions to solve the problem
MI
Mike Clark
Wow!!! What a beautiful store and excellent service. NAPA Know How!!!
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Maurice Covington
Excellent people and excellent service with good quality parts. .
JO
John Fisher
Small store but they have many parts in stock.
DA
Dave Dicosola
Always has what I need or they get it that day
ED
Ed Mahr
Napa is always the first place to check.
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