P C Mart USA

Category:	Computer Repair Service
Address:	2916 Ogden Ave #118, Naperville, IL 60540, USA
Phone:	+1 630-548-9696
Site:	pcmartusa.com
Rating:	4.2
Working:	10AM–6PM 10AM–6PM 10AM–3PM 10AM–6PM 10AM–5PM 10AM–3PM Closed

Location

Photos 7

Reviews 22

Neil & Kim Jenkins

I have been using PC Marts services for many years and have had very professional service from them at all times. I have purchased many different PCs that were for mine and my sons use, whether for school, work, or general internet activities. At times I have requested a special build that they were able to accomplish for at least half of what the Geek Squad wanted to charge me. I have found them very reliable on the recovery of either a very corrupt hard drive or due to a damage a hard drive that is unable to boot at all. They have also at times given me other options that I have used successfully at no cost to myself. I would highly recommend their services for most computer needs either hardware or software. They have never sold me more than I wanted or needed, or charged me more than the up front estimate that I was given.

Dave Davis

I have been dealing with PC Mart for over 20 years! I have purchased 3 computers from them and they ALL have performed to perfection. Despite the other reviews the customer service is OUTSTANDING. Usually they have your computer only one day. They build your computer to your specifications from the tower to the hard drive. Friendly service and quality PCs. They also do not install any junk or crap on your computer. Just the operating system and if you wish (and should) the anti-virus. Forget the racial slurs and bad reviews. They must be doing something right to stay in business for over 20 years. Highly Recommended!

Boddu Sreenivas

Excellent service! I had a HP desktop that was shutting down randomly. Dropped it off at PC mart. They called back the next day after they diagnosed the problem to be due to a broken CPU fan. They provided an estimate of the cost to fix this. They had the PC fixed and ready to go the same day. They tested the PC by leaving it on the entire day to ensure that it did not shut down. Very courteous staff. Would definitely recommend them for any PC related issues.

Rachell Kitchen

I have been going here for years! The owner and the staff are very knowledgeable. Their service is great, timely, and affordable. Most of all, I continue to be impressed with their integrity. They are honest in what services I really "need". They maximize my investment and still keep my computer and laptop running in top condition. I would NEVER dream of having my equipment serviced any where else! I highly recommend them.

Anish S

Went to get part for my Laptop. I knew what was wrong with my laptop. They had the part but refused to give me part since they did not diagnose the problem. I offer them to show them my laptop and the person said they will charge to take a look at laptop to see what is the problem. What a ripoff. Poor customer service and greedy business. They should not advertise that they sell parts.

Lori Robinson

I have depended on PC Mart for years . I started to go to them because Geek squad failed me and I am so glad I did. At PCMart, even though they work on lots of computers, they treat me like they are my own personal IT guys. They are reasonably priced. They care. They work hard. They are straight forward. They know their stuff. They are professional. They are respectful. They are good people

Jason Gallivan

We had very specific, hard to come by reqirements for a laptop (for vehicle diagnostic and reprogramming equipment). They were able to fulfill our needs, do it quickly and get us back in business inside a few hours. Can not thank or speak highly enough about this facility. We will be back for more products and service and will from here forth recommend to everyone.

Jerry Paulson

Ive been a customer of the PC Mart since 2007. Over the past 10 years Andy has provided me with two new home PC systems, various peripherals, and excellent service. They have even made visits to my home to fix hacking issues or help me with setups. Friendly, quick to respond, and fair and very reasonable in what they charge. Highest recommendation from me.

A Private User

Told me I had 2 bad HD ($45 charge) - Quoted ~$200 for partial data recovery + another $80 for 80G HD - Said majority of data was corrupted. Took HDs to Best Buy - Geek Squad was able to mount them on 1st try. I bought a HD enclosure and restored all the data myself. Nothing corrupt on disks. Tried to get my money back but no luck

A Private User

Been in a couple times now. Thought I would give them a try 1 last time, and they failed. Zero customer service. Hardly can speak English. The owner is a clown. Im surprised they are still in business. Seriously, every day I drive past them and Im waiting to see an out of business sign. I hope they do! They deserve to!

Christopher Owens

The best and affordable place to go and get your technology fixed. Super friendly and positive atmosphere and the staff is very knowledgeable and work to create very open and honest feedback between customers and associates. I have never had an issue working with these guys!

Nicole Starkey

Excellent service and results on repairing my laptop. They brought by laptop back from the grave and returned it to me looking brand new! Will definitely be returning here in the future.

Devon Hamilton

AWESOME SERVICE!!! TK ALWAYS HELPED ME AND IS AMAZING FOING WHAT HE DOES!!!!THANK YOU SO MUCH FOR YOUR HELP AND GENEROSITY! VERY HONEST AND HELPFUL 5 STARS ALL THE WAY!!!!!!

Vimalraj Muthu

I had a problem with my Lenovo laptop which they could diagnose and fix in timely manner. Good place and they followed up with me on the timing, which is good.

Liam Knoll

Incredibly helpful, friendly and informative. helped me understand fully what was wrong with my PC and what I was paying for.

Matthew Parisi

Great experience at PC Mart. The owners and technician were very knowledgeable and helpful with fixing my PC.

A Private User

Great service,, prices, turn-around time, as well as offering tech info and product knoledge of all brands.

Mary Kane

Great place for PC repair the owner knows his stuff and repairs are done quickly.

Brandon Simenson

Owner is very knowledgeable and super friendly, highly recommend his services.

Frank Pendle

ive been a client for years. good, fast service at a very affordable price.