The Home Depot

Category:	Home Improvement Store
Address:	20101 South La Grange Road, Frankfort, IL 60423, USA
Phone:	+1 815-464-9107
Site:	homedepot.com
Rating:	3.9
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM

Location

Photos 100

Reviews 22

soundz 999

I would give 6 if I could. Ok. here is the story, I had a ridgid 600 pound beast of a table saw break. My only negative is I personally have to break it down and send in for repair, real bummer. Plus side is this comes with a LIFETIME WARRANTY! According to Ridgid I can drop it off at my local Home depot, which I did. They sent it in, 3 months later it comes back, and not repaired correctly. I talk with the managers Mark and Moose (great guys), and Mark said no matter what, we will take care of you, shook hands. I had to wait probably another 2.5 months for the second time repair. And guess what? The motor mount was cracked. so It seems like there is a shipping issue here. I talk with Mark, and he indeed took care of me. 2 weeks later I come back to the home depot, and there is a brand new table saw waiting for me to pick up. Thanks Guys!!!! this is what customer service is, I will be honest, I was ready for a fight between Corporate Big box stores and me the little guy, but Home depot is a great company in my book. Its Managers like these 2 that make a difference in customers eyes. P.S. never buy anything from Best buy (worst buy IMO). They dont take care of there customers. I try to add and tell everyone this I know.

bob metzger

Terrible neighbors to other businesses and to individuals trying to shop at other stores in the plaza. They routinely block access to delivery drivers, customers and employees of other businesses by deliberately blocking access to the rear drive. They have half the road blocked with unsecured overstock and then set a road block completely shutting down access.....SMH!

Juan Cazares

I usually shop at the Orland location but I was looking for some Romex that was so much more expensive there. I came out here and paid like 4 dollars more for twice the quantity. Not to mention it wasnt on the aisle so the people actually went to look for it rather than just saying theyre out of it. Definitely coming back here.

Thomas N

Came in for some brass fittings, the store was out of stock on some common items which in turn forced me to create the connection out of multiple parts. Obviously more money out of my pocket, but more importantly it took a good deal of time to scrap together what I needed and as they the saying goes: time is money.

Joshua Herbert

Easy find what you are looking for and they always have a lot of staff walking around that are very helpfun. Good place to go to pick a few things up for small to medium jobs around the house. Can sometimes be a little over priced always good to check other store prices before tou buy big ticket items.

Maria Gatlin

Im done with lowes in New lenox paint department understaffed and b.s. forever. If Im buying 1000$ in paint dont ignore me. I waited over 40 min just to get someone to help me. I needed another color so went to home depot in Frankfort on Lagrange rd today and got excellent service. In and out.

Diamond Basement Finishing

We love using this Home Depot when we finish a basement in the New Lenox area. Always clean and staff is helpful. I own Diamond Basement Finishing and we recommend this place. Some of the work we have done using Home Depot of New Lenox.

Nick Pehlke

Very friendly staff and helpful as well. Almost always have what Im looking for and if you can not find something the employees are always there to help you find it! Never had an issue with anything or anyone at the store.

Mark Dorko

Tom in appliances is the best in the business. If youre looking for a new appliance, talk to him first. Totally honest and professional

Jack OConnell

Clean store, friendly staff. The gentleman in the plumbing section is fantastic and always takes his time to help you out.

Kathleen Parrish

The lady was awesome knew her stuff bought blinds sorry I didnt get her name

tiana dias

Very rude. Unhelpful. Will be shopping at Lowes from now on.

Kevin

Can never find anyone to actually help you

Christopher Kaczmarski

Helpful service and large selection