Patagonia Chicago The Magnificent Mile®

Related:	fjallraven chicago
Category:	Clothing Store
Address:	48 E Walton St, Chicago, IL 60611, USA
Phone:	+1 312-640-5934
Site:	patagonia.com
Rating:	4.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 96

Reviews 21

doc izzy

Went there to buy a an ultralight down hoody. I walked into the store and went upstairs to look for it. I saw the sales lady standing and attempted to ask her about the jacket but was quickly told by her that she was busy. Doing what I am not sure. I took the jacket down stairs and tried it on but was not sure if it fits well. I attempted to ask another sales person downstairs but they all seemed to be busy talking to each other or helping customers who looked like they can afford their stuff. Anyway I liked the jacket so I went with the small and went to the counter and paid for it. I will not be going back to that store or buying any more patagonia products instead I will stick with Arcteryx.

Paula Gonzalez

First of all, the storefront is freaking gorgeous. The staff is extremely nice (extremely) and accommodating. I went in first because I was looking for an item and it turns out they didnt have it in-store so they ordered it for me and they were all really nice about it. Store is perfectly kept and the staff are really nice, helpful, and knowledgable about every single product both online and off. The store vibes are super chill and the playlist is fantastic. Freaking love everyone at Patagonia.

Alyssa Beebe

Patagonia is one of the few retailers that I can honestly say I have never had any issue with. Their staff are always friendly and helpful. Their merchandise is of high quality and in terms of customer service it can not be beat! I came in with a damaged pocked zipper on my winter coat--during the winter months being without my coat is not an option. I walked out of the store with a new coat 10 minutes later, no receipt necessary. Patagonia is a great source for any outdoor wear!

Britton Reiss

The customer service here is phenomenal! Thanks so much to Chris for helping me get a shirt for my boyfriends birthday. They didnt have it in the store, and before I even had a chance to give up and call another location, he found it online and waived the expedited shipping for me (without me even requesting he do so!). He made it so easy and he was super friendly. 10/10 :)

Adam Schiff

The staff here is part of the reason I am so loyal to the Patagonia brand. Every single person I talk with is friendly, knowledgeable, and helpful. Matt in particular went above and beyond to take care of me when I made what I imagine was a fairly annoying request. Thank you guys.

Patrick N

Great Patagonia store. The staff were all nice and knowledgeable about their craft. They had all the gear and most of the colors. I was surprised at the amount of sizes they had as Im always afraid they wont have mine. Great store, will be back!

Dean Stuart

Great Customer Service!! Bought my Patagonia pull over and donated 0.20 cents to a good cause (Natural Preservation). Customer service was great AND helpful! I will definitely make this a repeat location for all my patagonia purchases!

David Stephenson

I have gone to Patagonia stores in Washington, DC, Seattle, and Austin...and while they are all good, the employees at the store in Chicago made it the best. The were very attentive, knowledgeable and above all, friendly.

Victoria Koszegi

The homies that work here are legit !! Super helpful, friendly, and nice. Bought a jacket and they stacked me with some trail grub and stickers. Makes me like these awesome products even more. Thank you!

Jennie Sucharski

They are amazing!! I was looking for a few certain jackets that couldnt get online. I called the store and the staff was AMAZING!! Went out of their way to help and so very friendly.

Kyle Van Der Aa

A nice outdoor wear store. The clothes are very high quality but they are not cheap. Come here if you need a nice jacket or pair of gloves.

conor woods

Excellent Outstanding friendly staff - they went above and beyond what I was expecting. I will shop here again.

c.k. K.W.

i always love Patagonia. Today the service was by far the best shopping experience I have ever had. So helpful!

Sylvia Rani

This Patagonia is so well organized and the people working there are very kind and helpful.

Katie Schilling

Grace is knowledgeable but not pushy, great service and products, catch the seasonal sales

Jolly Janson

Great service and selection. I will be back the next time Im in town.