D & D Food & Liquor

Category:	Liquor Store
Address:	2006 W Division St, Chicago, IL 60622, USA
Phone:	+1 773-252-3114
Rating:	2.8
Working:	9AM–2AM 9AM–2AM 9AM–2AM 9AM–2AM 9AM–2AM 9AM–3AM 9AM–2AM

Location

Photos 9

Reviews 11

Kimberly Payne

I cannot respect any business that will allow an uneducated employee to retain a bill only on the suspicion it is counterfeit without a reason for thinking so. Or any employee or manager that allows pride to inhibit good judgement and wise practices. The cashier who took my bill never said I would get it back if it was real until I returned to the store insisting on checking the security features. The manager refused to admit his employee made a mistake and did not outline a plan to ensure it didnt happen again. This is a scam at its finest. Its a long account even when abbreviated, but it deserves to be told. I went in to buy a bottle of wine after driving from a late-night shift in Glencoe. The cashier takes my hard-earned $20 I was tipped and immediately begins analyzing it, holding it to the light, feeling the paper. He then concludes it is a fake based on the quality of the paper. Aghast, I ask if he has a pen to double-check, and he says he doesnt believe in those pens, saying theyre unreliable, that he has encountered enough counterfeit currency to know just from the feel. He waves the example fakes they have at the register and refuses to let me see them to compare them to my bill. He doesnt even compare my bill to their example counterfeit. Tired from my shift and not remembering the security checks for a $20 or wanting to encounter the police, I pay credit and leave. After unwinding from work, I look up the security features and go back to request another look at the bill. He says its too late, he already zipped it up for the bank to take. I ask what security features he saw that werent there, he says he cant tell me, its illegal according to the Illinois Liquor Commission. I ask to see where it says this and he avoids the question. Only after much insisting on my part does he say if its real when the bank checks it *WITH A PEN* the next day, he will save it for me to retrieve. I call the next day, and the cashier says the bank declared it a legit $20. I go in, retrieve the bill and ask to talk to the manager. He comes out and listens to my account, says he respects me and apologizes for my experience. I thank him for the apology but ask what he will do to prevent this negative experience from happening in the future and preventing the illegitimate ransom of hard-earned money. He says there is no way for his employees to accurately analyze all the ways a bill can be counterfeit. I stress that all I want to feel this is remedied is for him to educate his employees on the security features of a bill so that no one else has to go through this experience. He refuses to do this, constantly giving excuses for his employee and himself. He shows me the example of a fake $20 they have on hand. It is so obviously counterfeit. After a while he excuses me without remedying the issue. I will never shop here again!

Candice Collison

I will never ever shop here. Its 10 degrees outside and I parked by the closed byline bank. I am sick and pregnant and left the parking lot for two minutes, with plenty of available parking in the lot. This company pays a private booting company called Innovative Parking Solutions LLC to sit idle in their vehicle and watch people leave the lot and then boots them immediately. It costs $140 to remove it. This is the most immoral business practice I have ever witnessed. I am a small business owner as well, and I would never treat neighbors this way. I did not notice the signs of course, but when you are pregnant and desperate to not vomit its pretty tough to pay attention to your surroundings. Im appalled by this practice.

Piper Robbins

This place has been charging a 25 cent "bag tax" for well over a year claiming that the city of Chicago was to blame. The clerk screamed at me when I commented that there was no such thing as a 25 cent bag tax. This of course was a complete lie considering the bag tax just went through, and its only 7 cents. They also dramatically overcharge for all of their products. Its so much easier to just be nice and fair to your customers rather than make every interaction difficult.

David Aitchison

The people who work here are rude, belligerent, and not aware of their obligations and responsibilities. Example: they try to charge you more than what their price sticker says without explanation, then, when pressed, they tell you they put the wrong price on it. Meanwhile, the beer prices are awful (youll pay about 20% more here than in surrounding stores). Good selection, yes, but a one star review is still too good for the experience of being in here. Ugh.

Darby Elliott

Horrible business. They sell over priced beer that is always skunked. They have no clue on wine pairings. Plus they boot their neighbors. Will never buy from them ever again.

Angelo Gamble

Very high prices a 12 pack of cider there is like $20 when marianos or jewel has the same thing for about $ 13 or $ 14

Olin Postlethwait

Unassuming on the outside with a surprisingly good beer selection on the inside.

John Schuster

This is an excellent liquor store with a huge selection.

Dan Burgess

Open late, outstanding prices and selection.

ZEE GEE

good ass liquor store

Alden Shoup

Great beer selection