Category: | Beauty Supply Store |
Address: | 322 W Army Trail Rd #100, Bloomingdale, IL 60108, USA |
Phone: | +1 630-582-0482 |
Site: | stores.sallybeauty.com |
Rating: | 3.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM 10AM–6PM |
DA
Dana Clark
The two girls working would not have been more unhelpful. The store was a mess boxes everywhere and when i was trying to pick put my colors at one section one of the girls kept putting things away in the same aisle ignored me and when i asked a question just acting like it was an inconvenience me being in the store. When it came time to check out they didnt add my discount for the sales they had running first was 20% for mothers day I had to ask when I saw the prices the girl said she didnt know about it though if called before coming in to make sure it was applicable in store as I saw it online then she said I had to have a coupon because she needed the code and was annoyed when i showed her the email for the sale. Finally got rung up and walked out while looking at my receipt saw that they gave me the mothers day but didnt give me the buy 1 get one 50% for the ion hair color (this was advertised both online and on the shelves with the product!) so I turned back into the store and said I needed that cucted both girls told me that only applied to permanent not semi so I apologize walk back out but thinking something was wrong pull it up on my phone see its for all of the product I bought went back in checked the signs on the shelves saw the same and the I was due to receive a free tote for spending what I had went back to the check out let them now I was getting really upset for all this and that it said both online and on the shelves that my product was on the sale. Girl didnt even bother checking(which mph made me think they just didnt want to do it right the first time or fix it the second) said ok no apologise or anything said the difference would refund to my card and I had to point out that I paid cash and wanted my refund in cash.(this girl was the one at the front while I was shopping talking up a product not carried in store but sold by a different company that she worked for) since I work retail as my second job on top of a regular full time office job I doubt that Sallys wants their employees soliciting. business for other companys by their employees while they work. I usually like Sallys quite a bit as it has a decent selection and good prices and at other stores Ive been to the staff is helpful or at the least pleasant but I will not be going back to that location and u was so pissed off by the experience I almost returned everything instead of getting the refund for the incorrect ring up
AM
Amanda Flannery
Always find what I need and the staff have great recommendations.
JA
Jane Gogers
Great staff recommendations. Thanks for the help!
JI
Jim Jones
Lots of hair care products
KA
Karla Dougherty
Good variety
SH
Sharon Parcell
Ok