Category: | Print Shop |
Address: | 369 W Army Trail Rd, Bloomingdale, IL 60108, USA |
Phone: | +1 630-894-1800 |
Site: | local.fedex.com |
Rating: | 2.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
PR
Preet R
Worst Experience Ever.... Went there to ship few documents sealed in an express package and told lady at the desk that the package has to be shipped to a foreign country and showed my express envelop. First the lady gave me forms to fill and when I went back with filled forms,she says that is wrong form. When asked why they dint give the correct form earlier when I showed the envelop, she started talking very rude. She handed out another form. When I pointed out that the second form was also wrong and asked whether they know the procedure, that lady insulted me and yelled at me. Another staff gave the correct form and tried to help but the problem lady still was talking rude in the background. I said I cant fill 3 forms for a single shipment and she got so angry that she yelled me out of the facility. While I was walking out without shipping my package she shouted at me to never come to their office and if I ever return they will call police. All because I asked them why they made me fill wrong forms. Filed a formal complaint with FedEx Corp against the employee and will proceed with further action if resolution from FedEx Corp is not satisfactory. I am a regular fedex customer and I never had any problem in the past. I was really shocked by the way this lady behaved.
LA
larrybird3311
Avoid this fed ex at all costs as its horrible for the small guy because theres no way this place could be in business without some big corporate accounts . Its pretty Scary this rick guy is in charge of anything as I asked him over phone if they could copy a wrestling item to card stock and it was no problem . So I get there and oh sorry that a copyright issue jeez make up your mind you moron but since it was really defunt logo it shouldnt have been a issue but rick said if I could get approval from the WWF WWE he would have no problem waving it lol But I really know what ricks problem was he doesnt like to work especially since it was 10:30 pm and nobody was there , so just keep scaring away the small business rick , worst ever 0 stars and like everyone else says avoid thid place at all costs as they go out of their way no to take your business
A
A Private User
Every time i go in this place its full of mouth breathing morons who have no idea what to do if you ask them anything. I asked about a broken paper cutter and got the most ignorant treatment i have received in a long time. They have no expertiese in anything in the store, so as long as you know exactly what you are needing and exactly how to operate THEIR copiers dont bother to go to this one. TOTALLY DISAPPOINTED EVERY TIME I STOP IN.
A
A Private User
Worst FedEx store Ive ever been to! I went in to get my resumé copied onto resumé paper. I was approached by a trainee. He needed help with what to do so he asked his trainer, who was eating a bag of chips and said he was still on his break. Two other guys were busy with other customers so I had to wait. They did get the job done and were polite. The store is evidently managed poorly.
MI
Michelle Lopez
If the assistant manager is going to work the front line, they should have the Customer Service skills to perform. Was in the store for 40 minutes to have one label printed. Lack of knowledge and terrible customer service will make me drive further to find another organization to use.
NI
Nick Divito
Very polite employees, but extremely understaffed especially during holiday season when shipments are at there highest. Save time by visiting a different location.
CH
Chuck Bowser
I have copies and other things printed here when I am in town to teach. The orders are always done right and the price is always reasonable
MA
Mark Kosinski
They saved the day! Rick was very helpful. I called in an emergency document request and he helped us the whole way through.
LY
Lynn Ackerman
Great service at this location. They are professional, knowledgeable, and always have our orders ready on time.
AS
Asfand Ali Hashwani
Worst customer service. There are lines and the person is busy on answering calls
SA
Samia Santoyo
Love love that they have a copy machine i can use early in the a.m!!!
NO
No One Here
got really good service in here
AN
Andy
0 STARS! Hated it!