Category: | Tire Shop |
Address: | 2445 Augusta Way, Aurora, IL 60506, USA |
Phone: | +1 630-907-9720 |
Site: | discounttire.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Shawn Roden
Discount tires twice put on tires on our vehicle and cross threaded the lug nuts first time 3 out 5 light nuts sheared off and after they "repaired";it 4 months later while my girlfriend and son were driving the same lug nuts broke but this time all 5 bolts broke and the car tire came completely off on orchard luckily they werent seriously injured , and now there corporate office refuses to pay for the damages saying its not there fault , so just so everyone knows they are another big business who cares nothing about taking responsibility for their mistakes. ...
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jade sherwin
If you want to waste you time; this is a good place to go. Waited almost 2 hours for new tires. Not like any of then give a crap; as I sit there outside watching them chit chat and dance to their music blaring in the shop. 16inch tires shouldnt take 2 hours mate.... thanks for taking $500 of mine and 2hours of my time.
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JC Guzman
Exceeded my expectations. Very professional and courteous. I made my appointment too late and they were able to move the time to an earlier one. When I arrived, the tires I had ordered online were not shipped on time so I got a free upgrade to better ones that they had in stock. Recommend this place.
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Yuro S
Very helpful and informative. I went in knowing what I wanted and they still helped me understand any extra services I was getting along with my purchase. They were quick with my service. I recommend these guys they are least expensive from everywhere I checked and tend to you very well.
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Ben Csiszer
Not how it used to be, I have a damaged rim on car and knew about it, but they didnt inform me about it, I believe it could even be a safety hazard. It took over two hours to get a simple rotation. However I had a great conversation with another customer to fill the time.
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Daniel Baloun
Went above and beyond, the manager Al was fantastic and took care of us like no other business ever has that I can remember. I had an issue with some work on a 3500 Dodge dually but it was taken care of beyond my expectations. thank you so much!!!!
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Jeff C
Friendly staff and competitive prices. I have been using discount tires since 2003, and this location particularly a year. Just purchased new tires from this location this past fall and got high quality contintenal tires, for a very good price.
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Steven Maglio
Got in for tire rotations, asked if I could leave my number and they call me when they were done, they did that, I walked home and when they were done, called me up, and my car was up front waiting for me! Couldnt ask for a better service!
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Clay Hamm
I have bought two sets of tires from Discount Tire and have had great customer service. They are friendly, honest, no pressure, and will help you in whatever way you need. Im a customer for life and will not look anywhere else for tires.
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Craig LaCour
I come in the store and they say its a 45min wait so I decided to make a appointment for the next day instead, I walked in said my appointment is for 315p they tell me it will be 45min , so I ask why did I make a appointment?
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Michael McAneli
I found a nail in my tire and was supposed to see my daughter in Lombard. They fixed it for free. I had to wait for a while but they are very nice. I bought tires there before and their prices are really good.
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Liam J. Campbell
Best service in Aurora. They are very reasonable and honest when buying product. I bought a set of rims. Rung up to over $700, with some negotiating left only paying $550 that included install.
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Lauralyn Theodore
Thought I had either a broken belt or some other problem - all tires were checked, they all checked out - I asked what I owed - was told nothing. Just a handshake. These guys are the best!
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Jerry Getz
I had to replace a front tires toda y and I have to say I got outstanding service by Jeff .thank you so much discount Tires direct .will always come back to you guys
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Omar Galarza
This location has always been great, but an employee by the name of Colin really went far and beyond with their customer service. Wont be going anywhere else.
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Scott Kramer
The best customer service in Fox Valley! I manage a company with a fleet of 50+ vehicles and we have never had a bad experience at any Discount Tire location.
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Kevin Fryar
Excellent service, really good group that want help. My kind of professionals. Technically competent and strong customer service skills
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James Fladung
Yea these guys were great, ordered tires and got me in after they closed sameday! Id say they took care of me!!!
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Hector Montano
This location is the best I have been too, the people attended to you quick and give you the best price.
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Christopher Talbot
What customer service! You buy tires and get free rotation and balancing. How great is that!
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Memo Lara
Great service, always helpful and good prices on tires. They did a great job on my jeep.
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Troy Hepner
I love discount they will fix a flat for free and fill tire and check them over too
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Jusitn Hunt
Excellent service, very organized, and swift movement performed by the mechanics.
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Caren Barnes
They are all so nice, professional and helpful. Scheduling online is super easy.
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Christopher Kakoczki
Long wait times. Above excellent service. Little pricey. Good selection of tires.
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Andrew Greif
The guys at Discount Tire are really courteous and get you in and out quickly.
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Daniel McLaughlin
Great customer service wait time is a little long but prices are great
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Ryan
They always take care of me, good prices, love the tire warranty
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Anne Miller
Always friendly service, very helpful, and very good wait times.
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Shawn Phillipps
Free tire repair for a tire I didnt buy there. It was great.
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Matthew Kane
Tremendous customer service & very accommodating staff!
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Mark King
Great service, friendly staff. Fast courteous staff.
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Douglas Englin
Colin and Kyle were great! Both were very helpful.
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Jacob Clark
Best place for tires and best service
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Adam Ignaciuk
Good and friendly customer service
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Jon Hull
Good people. Selection is OK.
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Jeff Sam
Always long wait
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Carlos Rico
Great service