Category: | Hardware Store |
Address: | 4523 Cleveland Blvd, Caldwell, ID 83605, USA |
Phone: | +1 208-454-8626 |
Site: | franklinbuildingsupply.com |
Rating: | 4.3 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 9AM–12PM Closed |
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Ann Morrison
I dont understand these negative reviews. I had a great experience at Franklin. The assistant manager, Andrew, walked right up to me when I walked in. He spent 20 minutes answering my questions about my kitchen renovation, then the designer, Amber, spent another 30 minutes with me walking around the showroom giving me ideas for my kitchen. I was really impressed with their big showroom where they have made lots of rooms as examples for what people can do in their homes. I thought the coolest thing was that they have build the front of a house in the showroom, it gave me a better idea of what I wanted than attempting to picture it from catalogs. Its really cool. Like I said, I dont understand these negative reviews. I had a great experience at Franklin.
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Daniel Schrup
Franklin Building Supply was sub contracted to do the garage doors for my house, to include doors, door springs, rails and garage door openers. There only two things that were done well - the doors are okay, metal both sides of the doors, and the garage door openers, which are top quality Chamberlain. The rest of the install was sub par, junk. I would never recommend Franklin for the installation of garage doors, they will do it on the cheap, the very cheapest way possible.
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Dj Martin
It took me 3 days of calling Franklin Building Supply to talk to someone for an insulation quote and nobody called me back. Then I find out that they were a week out until they could fit me in. I didnt feel like a valued customer and it felt like they didnt care for my business. I found a company that could beat their price and do it within a day. Ill take my business elsewhere.
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Shelley Doherty
They special ordered a beam and when it was delivered it was not what I wanted. I called Franklin and explained and there was not a problem, they took it back and had another beam within the next day. They put a rush on it and the new beam was just what we needed. The professional attitudes and ability to handle situations in a pinch, makes it easy to go back and do business.
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D Colgrove
Jeff and his team were outstanding. They were prompt at completing a fair and detailed quote. Once they were onsite they were friendly, courteous and knowledgeable. After the work was completed the cleanup was immaculate. I would definitely recommend them.
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Erica Anglin
Im very new to remodeling and I am so greatfull for all the amazing staff, for having patience with me and answering all my questions. They went above and beyond. They have gained a new customer for life, along with my family and friends.
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Yesenia Roman
They were very helpful providing me with information on decking materials and advice.
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Randi Mower
Amazing customer service!!!