Category: | Shipping and Mailing Service |
Address: | 7742 Spalding Dr, Norcross, GA 30092, USA |
Phone: | +1 770-840-8181 |
Site: | theupsstorelocal.com |
Rating: | 4.6 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed |
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Kamil Haymon
All the people that posted must not be African-American because I most definitely did not have the same experience. I can only assume its because of my race because I was nothing but respectful the whole time. The owner was not very helpful at all. She had a problem looking up my information in the system and when I got on the phone with the receiver of my package they offered to help her find it. She flat out said "NO". Eventually, after much back and forth and pushing the issue she caved and looked up the information a different way and found it. She could have cared less if I took my package and business elsewhere. Im surprised theyve been in business as long as they have. I can assure you I will make sure none of my friends, family, coworkers, or even my enemies visit this place. Oh, and she gave me the wrong receipt but since she didnt confirm my information with me she didnt have my correct phone number to call and give me my tracking number. To me, that screams laziness and that you couldnt care less about what happens to my package. Worst experience Ive had in this area by far
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Judy McDonald
I cannot say enough good things about the owners of this store (Bill & Sheryl) and their staff. In addition to all the usual copying, shredding and normal shipments we all have ... most recently I had 2 very heavy china barrels that I packed myself and needed to be shipped to Canada, but they had to be shipped after I left the US and was in Canada. Not only did they (Cory?) pull these 70+ lbs boxes from the backseat of my car - they held them for over a week until I was ready & called and said it was time to ship them. They are very knowledgeable about international shipping (esp to Canada) and their customer service is exceptional - many thanks to you all!!
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Andrew Cross
What an AMAZING, QUICK and VERY HELPFUL staff. The owner Nick and his staff took care of all of my needs and went above and beyond when shipping a very important family heirloom via FREIGHT! They also helped me with business cards I needed designed and printed! Very generous guys who treats there customers very very well. I WILL RETURN AND USE THEM FOR ALL SERVICES OFFERED.
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Laurie Holcomb
These guys are great; much better than the other UPS store that I used to use. Nick and the staff are always friendly and I dont have to worry about talk radio blaring when I go in. Also, when a recipient lost my package, Nick very quickly found the tracking paperwork and sent it to me.
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Chelsea Titievskiy
Corey helped us with our shipping requests, he was quick, efficient and very pleasant to work with. Will definitely be coming back to this location for all my shipping needs!
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Ken Jernigan
I have had excellent friendly professional service from all the people working here. I enjoy going to this UPS Store! It is like going to visit good friends.
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Christopher B. Maltusch
The best customer service Ive ever experienced at any Parcel Service! Just ask for Cory!
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Shawn Robertson
Very nice staff, all the products you need to ship with confidence quickly.
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Michael Banks
Absolutely wonderful!!!
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Ulises V.
Good service