Category: | Billiards Supply Store |
Address: | 4610 Atlanta Hwy, Loganville, GA 30052, USA |
Phone: | +1 770-554-8989 |
Site: | coolpooltables.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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lisa porter
In February of 2016 I commissioned Southern Billiards to refelt my pool table and also redo the rails. They quoted me 550$ to do both jobs recover and rails with a lifetime warranty on the rails. Jump to April 2017 were I started to notice threadbare spots on my table were you rack the balls and were you would place the cueball to break. We play on this table every Sat nite for about 5 hours. So I guess we have played on it about 75 times since the recovering.I called Southern Billiards to see if they could help me because I feel that it should not be threadbare. ( The original felt lasted about 10 years with same amount of use). The mgr/owner sent someone to look at it/ take pics and to see my receipt. Jump to May 16th 2017 when I didnt hear anything back like they told me they would I called to find out and encountered a phone call I never saw coming. After the mgr/owner told me the mfg. would probably not guarantee the felt used he told me (in a very loud threatening tone) "what do u want me to do give u free recover"when i told him I felt i was deserving of new cover(and not the same kind) because it was no good. He screamed at me to contact him thru e-mail and my attny. I even offered to pay for a upgrade felt but i was not going to pay another 250-300 for a refelting. Again he was screaming at me like I was one of his children. Then hung up on me. I assume he thought about what he said and did because he called me back about 3 minutes later trying to apologize and explain his temper. I refused to hear him out and hung up on him. So my point is BEWARE, ask questions make sure all your bases are covered. Because I learned the hard way. Now it will cost me another 200-300$ to fix what I thought I had repaired a year ago. As long as things are in their favor all is well until you become that comsumer who feels wronged. BEWARE!!
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A Private User
Had my 9 Gold Crown 4 installed in September by Bryan and Scotty. They did a great job and it looks perfect in my game room. I have done business with Southern Billiards numerous times and was finally able to get a table installed. Very professional and they know how to do it the right way. They dont just come and rush your table together they get to know you and are very personable. Id highly recommend choosing the guys from Southern Billiards next time you need any game room things done.
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Cory Clark
Always love going here. Small, locally owned place that is extremely helpful. Get my billiard supplies and dart (though limited) from here as well. Scott is a great person to ask for advice. Everyday is $5 an hour to use a table and Saturdays Scott and his touch have tuorials to make you a better player.
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Richard Sells
My experiences at Southern Billiards have been very positive because of the care demonstrated by Scott and Bryan in taking care of customers. I have found their pool supplies, tables, and workmanship to be superior, and I would highly recommend Southern Billiards to all discerning customers.
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Craig Stern
I cannot say enough about these guys. I live out of state so my dealings with them have been online and via phone. I am so happy that I stumbled on them looking for a pool table. They were extremely helpful and went way above and beyond. I highly recommend them.
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barry weisman
All i can say is WOW!!! Bryan did all he could to make our experience great. they were able to get us the pool table we wanted delivered and set up in Florida in days !!!!! Customer service is outstanding. wish there was a higher rating than 5 stars AAA+++
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Dalton Sexton
Very relaxed atmosphere with top quality merchandise. Not only can you purchase billiard and dart supplies, including tables, but you can play on a few of the tables as well for a great hourly rate. The feel is more like hanging out a buddys game room.
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George Nikas
Knowledgeable staff, very nice and friendly. Large selection, good prices and good quality. Repairs and cue maintenance on site and fast. Always willing to help and advise. I have to drive about an hour to get there, but it is well worth the trip.
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Canna Treehouse
I had an amazing experience at Southern Billiards. They are definitely a one stop shop for all pool supplies. I ended up getting an incredible deal on a pool table and cue stick. This is a great place and great value for any and all pool supplies.
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Jeff Davis
The owner of the company Integrity speaks volume, very professional!!!!! Great place to shoot pool leisurely or 4 league play... The hospitality with this company is 2 the MOON... I luv u guys, ur my new adopted family...... JD
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Mr. B
Really nice guys... took my shaft to them today for a new tip and farrell and was told it would be done same day. I plan on buying a new cue that caught my eye while i was there when i pick up my shaft... great prices...
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John Hill
We now have a good looking 9ft pool table. Only problem is one of the three pieces of slate with a warp in it or maybe a problem with installation. Balls are apt to wander when they are on it. A bit disconcerting.
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A Private User
These guys have been around forever and have long been recognized as the "go-to" people for the industry. Pool table moving, table recovering, etc. They do it all!
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Wes Capdepon
Awesome experience from repairing broken rails to setting up pool table, and adding new custom felt. Responsive, professional and experienced
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Garion Piatt
Absolutely awesome atmosphere to be in! Scott and Bryan are so knowledgeable! The leagues they host every week are loads of fun too!
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Phil P
Sold me a warped stick online. Wouldnt replace shaft after I told them I would pay the shipping cost. Weak......
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Tyler Hopkins
Great place for all your home entertainment needs. Nice people to work with.
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Wayne Mann
Great people and nice pool tournaments on Tuesdays and Thursdays
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Michael W
Very knowledgeable and helpful. Good pricing too.
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A Private User
Excellent is the only word for them.
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Ernest Watson
Great store Owner very friendly