Sun and Snow Sports - SWIM HQ
| Category: | Swimwear Store |
| Address: | 462 Jackson Plaza, Ann Arbor, MI 48103, USA |
| Phone: | +1 734-663-9515 |
| Site: | sunandsnow.com |
| Rating: | 4.5 |
| Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
Location
Photos 1
Reviews 12
MI
Michael Halpern
THANK YOU FOR FIXING MY SKI BOOT PROBLEMS!!! I have very wide, very flat feet as well as an occasional battle with plantar fasciitis. These problems have gotten worse over the years. I have had painfully uncomfortable ski boots since the early 1990s. I have tried off the rack boots as well as boots specially made by SURE-FOOT in Beaver Creek CO and boots made by a highly recommended boot-fitter in Breckenridge CO. They have all had one thing in common; they did not fix the problem. My feet continued to constantly hurt when I skied. Though I have loved skiing for over 40 years, I was ready to quit because of the constant ski boot-foot pain. I visited the Sun & Snow Ann Arbor store in early 2012. Alex Parent went thru the fitting process with me and customized a pair of Technica ski boots for me. I think the system may have been VacuumFit. The process was simple and thorough and not to time consuming, though I would recommend setting an appointment in advance. Anyway I went on a ski trip soon after the boots were ready in Feb of 2012, and have gone on two more this year. In all, I skied for 14 days since getting the new boots from S&S and experienced NO FOOT PAIN! I cannot tell you how thankful I am. Now that the foot pain has been corrected, I no longer think of quitting skiing....I just think of going skiing. Alex Parent at Sun and Snow was great.
PE
Peter Leidy
Went there this morning as soon as they opened. Had traveled from out of state for a one week visit with family. I left ALL of my swimming things at home. I asked the GREAT sale woman for "a total swim set for the least expensive price" and I left 15 minutes later with a suit, swimcap, resistance gloves and flippers for an excellent price!! (I had extra googles and ear plugs in my suitcase so didnt need those!) I just finished a great swim and look forward to many more swims this week. I guess I now have a "back up" swim pack. Since Ill use it all again I dont feel like I wasted any money at all!! Thanks so much for the excellent and speedy service!!
JO
Joe Campau
Made an appointment online for the Plymouth store to modify my ski boots. Easy access and then excellent followup email and text from the store to remind me about the appointment. I took two sets of boots in for modification. Rob made good observations, an expert analysis, and awesome adjustments. Problems solved. Loved the experience, super nice people, and the store has lots of fun stuff in it. :) Perfect 10 place to do business! -joe ps: I had some skis ground and tuned earlier this year at the Ann Arbor store. They also did a fantastic job. My old Guns were carving like they were new!
DE
Derrick James
Worst customer experience ever. I was inside your store while you were receiving a delivery from a local food vendor. The girl at the counter was completely rude and took extra time to even interact with the poor young man. Then I watched them stiff the driver. In this economic climate this is disgusting. When I asked her about it she said it was her managers order. So now Ive been told that not only do your employees not care about mistreating a human but your management was the true problem. I will shop elsewhere going forward.
MA
Marcus Barrett
These guys are great at this store. They are helpful knowledgeable and willing to offer advice when needed. I will make this my store when seeking any type of equipment needs. I love how they have miscellaneous parts available in store to fix your equipment. Andrew is great, thanks for always remembering my family.
A
A Private User
Professional, courteous, and a great selection of ski equipment. I went to a number of area sports shops looking for a particular pair of boots - Moes, REI, Play It Again, and others. I found was I was looking for - and the staff were knowledgeable. I would highly recommend this place to others.
A
A Private User
Angela, Anthony, privet!!! Your DOTS program is the best deal ever!!! Get everything with HUGE discounts. New equipment every year for FREE!!! That is THE DEAL!!!! Thank you Anthony, Angela and other guys!!! Michael and family.
SH
Shawn Ye
The goods and services are great, with tips from experienced sales associates. If you participate in the ski swap to sell your equipment, you need to follow up within two weeks to check the status.
GI
Gil Savir
The service and products are great. These guys will give you A+++ service. This is the kind of moments that you understand why amazon cant replace physical stores like them. They are experts.
A
A Private User
My boots were killing me until Rob customized them to fit my feet. They also have some great gear and for unbeatable prices. I’ll never shop anywhere else.
A
A Private User
Id recommend to anyone looking to have the right fit and right equipment. My new boots are perfect now thanks to Alex.
MA
Matthew Aagesen
Good overall store and best ski/boot store in A2.