Category: | Cosmetics Store |
Address: | 930 New Hope Rd, Lawrenceville, GA 30045, USA |
Phone: | +1 678-226-2283 |
Rating: | 1.4 |
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Nilaja Williams
The gentleman and lady of this store have given me one of the most unpleasant experiences of my life. I warn that no one visits this store and simple go to Essence Beauty Supply store, which is also owned by Asians but 10x more friendlier. My Experience: I was at first excited to have a store so close to me. However, my excitement quickly died when I realized that I was being watched by not only the gentleman in the front but also a lady that come from the back. I was watched for the duration of my shopping experience, which lasted for about 10 minutes. If I was not in the view of them, they watched me via their computer. When I asked if this is how they treated all customers, the gentleman ignored me and the lady became confrontational. I asked to speak with the owner of the company and the gentleman said that he is the owner. I told how joyful I was to have a store close to me but was unhappy with being watched. The lady interjected and said that he can not speak English so I will need to speak to her. She was very disrespectful to not only me but also the gentleman, who communicated with me at an understandable level of English. If I only spoke to the gentlemen, I would not feel as upset as I am now. However, the lady was incredible rude, disrespectful, and inconsiderate of me and the gentlemen. The lady also called me weird because I preferred speaking the gentleman, who is the owner of the company, over her. She said that I was weird because she told me that he does not speak English and I continued to speak to him. I expressed to her that he is capable of speaking English and that she is being very rude to him. She constantly cut him off and I can only assume told him to be quiet in their native language. Lasting Words: Absolute awful experience and I just hope that they come to terms with themselves. They need some help with customer service. I was very sad about this outcome.
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Tayana B
The lady and man was so aggressively rude to my sister and i after i picked up a product to read the ingredient. They were so angry, it caught me off guard. I was so embarrassed and uncomfortable. I ignored the lady shouting behind the counter at me "dont touch" and we walked out of the store. We were not greeted when we walked inside. They were angry looking and cold like they did not want us to be in their store. Horrible customer service. I was so turned off that i looked the store up to see the reviews and saw stories similar to mine. I do not suggest ANYONE going in there and spending their money. It was my first time AND LAST going into that store. Try Top Beauty Supply instead.
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Key Delta
Worst ever!!! I use to shop at this location all the time until one day the owner assume I stole a $.99 lip gloss that I actually placed on the counter. I have shopped at this store for 4 years but no more. Theres a beauty supply store on Grayson Highway that has more items. Or possibly opening up my own store. So discussed!!!
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Destiny cook
A week ago i cane there. I Always go there. One day the lady in the store accused me of stealing. I was SHOCKED. That really tirned me off. Ive been going for years!
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Nannie Dee
Good to quick buys wouldnt buy here on a regular basis