Category: | Tire Shop |
Address: | 1989 Duluth Hwy.120, Lawrenceville, GA 30043, USA |
Phone: | +1 678-847-6171 |
Site: | discounttire.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
BR
Brett Kiger
I was a customer at this location for years, but apparently they no longer know how to use their equipment properly. I brought in my new GTI for a flat repair and they damaged the wheel when reinstalling the tire. I reluctantly agreed to allow them to refinish the wheel, which was done very poorly. They agreed to order a new wheel which arrived damaged and finally the wheel that is on my car now (that is supposedly new from VW) is also poor quality. After many trips back and forth, this experience was a huge headache. After my last visit the manager never contacted me again, so I cant say much for their customer service. I just learned that they damaged all four wheels on a friends car, so he is now going through the same thing. If you care at all about your car, you should really look elsewhere for a tire shop.
MA
Matthew Quisling
Could not be any more satisfied with the generosity and professionalism these people showed me. When I walked in I was assisted immediately by someone who made a lot of sense and made me feel very comfortable in choosing them for my installation. I had a very specific and complex rim installation for them but only had to explain once how I would like it done and it turned out perfect. They even gave me the option to choose between rim caps and then re-boxed my old rims and put them back in my car. All this was done at a vary reasonable price as well as time considering I didnt even call ahead for an appointment but was seen and satisfied before they closed that day! My car now looks twice as good and way sportier thanks to discount tires great service. 10/10 recommend!
ER
Eric Chung
Ive been to the Roswell location several times before and have gone back to them even after moving to Lawrenceville because I enjoyed their customer service so much. Naturally I was hesitant to try another location/company because I had grown so appreciative of the staff in Roswell, but upon walking in to the Lawrenceville location I realized that the same level of service and professionalism were present in both locations. I was offered a variety of pricing options as well as relevant information for each tire I was purchasing. It took a little less than 45 mins from the time I walked into the store and was on the road. I cant say enough about the level of service, the friendly staff, and Discount Tire as a company. I am truly grateful for my experience.
A
A Private User
Walked out And spent my money somewhere else! I needed 2 rear tires on my honda civic My fronts were still in new condtion. Asked them to please put the two need tires on the front drive wheels! Tryed to feed me a story that you want the new tires on the rear and not the drive wheels! I Am a ase certified tech And told him Thanks for the recomendation but I would still like my new tires on the front drive wheels! He told me that He would not do that So I ask for my keys back and told him im going else where! The shop a few Blocks away was more the happy to replace the tires as I wanted! Im not Going to spend My hard earned Money For them to refuse the service Im paying for!
L
L Px
I went into this store needing only one tire but when they went outside to check it out, they advised me that two tires needed replacing immediately. I was suspicious because I thought, "well of course I need two tires, since you get more money" but when I told them that I could only afford one tire, the man behind the counter said he would help me out. I ended up walking out of there with two brand new tires for what I expected to pay for just one! The entire staff was friendly and courteous, the tires have been doing perfect and they even had a working single serve coffee machine with small water bottles for free for the customers. All in all and great experience!
RO
Rob McPherson
I have been to a lot of dodgy tire dealerships in the past, but I was fortunate to stumble across a local business by accident that exceeded my expectations in service and professionalism, and my experience wasnt a one off fluke. I have required the services of Discount Tire at Lawrenceville on 3 occasions, and each time have left feeling like a valued customer. Lee is a decent and knowledgeable guy who was efficient. The other guys seem well trained and effective. They do get busy, so be prepared to wait if they are busy, but no one will try to rip you off or give you the run around. Go no further than this place. You wont be sorry.
GA
Garrick Duckett
I bought here in late 2016 and received excellent service. The team was ready with advice and suggestions for further success in my car and on the roads. I wouldnt mind paying extra here, but the cost was also extremely low in comparison with the neighborhood competition. I am very happy with the experience I had here. Just this week my friend who doesnt speak much english recently got priced mega high on a pair of basic tires for his Toyota from one of those neighborhood "good guys", and the guys at Discount were able to save him just about $200 on the same tire for a set of four! I am thankful for these guys.
NI
Nicole Holden
I love this place, I have been using Discount Tire for many years and they never disappointm, this is my store of choice since its most convienant to me. The staff is great, friendly, efficeint and excellant at communicating. I have gone in several times to have my tire pressure checked and within minutes they are happy to help me. I recommend them to everyone I know and they always do their best to understand your needs as a customer and fulfill them to the best of their ability whether its in store or taking a question on the phone. The guys there will take care of you.
ST
Stephen T
Theres something to be said about going to a store where all the associates are excited to work for the company. The staff here is very friendly and efficient. I went in to replace a tire and they were able to look up my past history to find out I had a warranty still (completely worth it by the way). As I sat and waited for my tire to get replaced, I noticed how the staff here love what they do and have fun while doing it. Ive been here for years and the service has always been stellar for my entire family. Definitely go here if youre in need of new tires.
VI
Victoria Knudsen
My husband and I came in to have one of our tires repaired with the certificates we purchased. We knew that we needed other tires as well. Getting the one replaced under the warranty was zero hassle! The rep who helped us, Felipe was fantastic! He was very polite and completely honest with us. I didnt feel that he was trying to sell us and he made an effort to save us money. He even gave us a discount because of me being pregnant and was concerned about our safety! Cant beat that! We will absolutely continuing all our tire needs at discount!
JA
Jacqueline Rehe
I would give this place NO stars if possible. I got a flat tire last year and came here to get it fixed. They told me the tire was beyond repair, so I had to buy a new one. On my way to work today I had a flat tire and realized it wasnt a new tire they put on. It was the SAME tire that had been plugged--and not plugged well obviously. So they charged me for a brand new tire when they just put the old one back on. They took advantage of me because I am a young woman and I dont know much about cars. DO NOT GO HERE. they are scam artists!