Staples

Category:	Office Supply Store
Address:	3675 Marketplace Blvd, East Point, GA 30344, USA
Phone:	+1 404-344-0117
Site:	storelocator.staples.com
Rating:	2.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 38

Reviews 29

D Walters

NEVER and I do mean NEVER EVER shop here!!! Unfortunately to submit a review you have to give it a star but this place doesnt deserve any stars!!! This is the worst store for customer service. Im sure its because of where its located. Ive never had this issue in an "upscale" neighborhood. I returned a laptop over 2 weeks ago and they cant seem to locate this laptop nor my credit to my American Express Card although I received a receipt for a credit but have yet to RECEIVE my credit. Spoke to a manager who was sooo rude this morning at the East Point location. WARNING WARNING WARNING dont shop here go to Office Depot no problems there!!!!

Karen Williams

I went their to print I call before I came, I ask the young lady how much was it to print she told me $0.12 over the phone and when I went to put money on my staple card she said $0.12 to print so when I went to the station to print I see $0.49 she was then like no its $0.12 to print at the station but $0.49 at the work station "But she never said that, she wait until after I put money on the card to tell me a different story I am sticking to OFFICE DEPOT because I dislike false advertising and staple is false advertising and a lost of $-20.00 This was today time 6:40pm date October 17 2016

tbglover

Whenever I have visited this store it takes forever and a day to get any assistance. On top of that they typically place little to no effort with they finally provide assistance. For example it took them 45 minutes to simply get an order I placed online that I came to pick up. After going back and forth, checking my order information multiple times guess what? The order was in the store placed with other online orders for pickup just as it should have been. Im going to do my best to avoid this and the location on Ponce as both have been subpar at best.

A Private User

I cant say enough about the great service our company received from this Staples. We had 100 people in various training classes and we emailed the various courses on a Friday afternoon and this Staples worked around the weekend to provide our out-of-town trainer 100 copies of beautiful documents in 3-ring binders! Our Trainer was able to pick up after landing at the airport on a Sunday afternoon and he began his classes promptly on Monday morning due to the hard work and tireless effort from this Staples Staff! Extraordinary efforts by everyone!

Vonnia Harris Davis

This store needs No STARS...HORRIBLE customer service, especially one of the ladies in the printing area. Unfortunately, she is always there. And now that it is 2017 PLEASE GET FAX MACHINES THAT CAN FAX MORE THAN ONE PAGE PER MINUTE. Only in a predominantly African American neighborhood wIll you experience this type of service. I thought this was a middle class neighborhood but more like NO CLASS neighborhood. Thats why I drive to other neighborhoods. RIDICULOUS!!!!! Hire more people and retrain your existing staff.

Denise Smith

Only because at Camp Creek market place location they have an exceptionally outstanding associate named Theo. He is super patient and kind. His customer service skills are very rare in todays society. I told his manager about him and Im going to call Corporate. On the other hand their self serve printers are extremely slow and the color quality is fair (FedEx color quality is 5 stars but they close at 6:00p on Saturdays)

Beau Salsi

I dislike coming to this Staples. Selection is poor, theres always a long and slow line at the print/ship center. In addition the prices are high compared to nearly everywhere else these days. They also never have more than one register open at the front. I avoid this place like the plague unless I forgot to order something I need off amazon or have to drop off a UPS package.

Rockera Smith

If i could give them 0 stars i would. Asked to print some paperwork out and they sent me to the copy print machine that didnt work. Then they said i needed to use the computer after i had to already pay for messed up misprints then they take forever. Still here and so fustrated. Lazy people working here at copy and print center. Rude. Didnt even want to help me.

S. Jonesy

The person that help me was decent... But the stock and prices are pure trash... $27.99 for a UV flashlight for counterfeit detection, Walmart sells a similar one for 6.99.. what major office supply store doesnt have binders for checkbooks??? Staples in Camp Creek Marketplace... Over priced & Low stock, dont waste your time...

Jason Colson

This staples never ever seems to have in stock what is on the shelves. Example: If you want the Western Digital 500GB hard drive for $70 they only have the Maxtor 500GB hard drive for $100. Seems to be the same for a LOT of their items - office chairs, file cabinets, tablets, etc.

Edna Holbrook

This is a great store to buy your electronics, computers, laptops, etc...Tech support personnel are very knowable about the laptops and very pleasant to me each time I have to bring my laptop in for review.

larry H

Everytime I come here customer service is slow. They never multi-task. Computers are down. The copy and print shop is the only place that gets regular service yet its their weakest link

Neon Luxe

Service sucks, associates have no common sense or computer knowledge. Printers suck just like employees. Just sucks. Over priced too.

Debra Ellison

I have had good experiences with the customer service offered and provided every time I have visited the store and when calling in.

Ben Janik

Was in on friday night and had a serious rush job. Staff was very helpful even though they had a full workload.

Christopher Black

Getting prints of my partners artwork, and everything was correct. And priced right! VERY helpful employees!

LaVerne Arther

Prompt mail delivery. Professional, helpful, knowledgeable in service needs. Will be going again.

Georvohn Lambert

Horrible customer service when picking up online order. Everyone acted like the didnt see me.