Category: | Flooring Contractor |
Address: | 4365 Lynwood Ct, Douglasville, GA 30134, USA |
Phone: | +1 678-615-1315 |
Site: | kmfloorsinc.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
VA
valerie rowell
We recently decided to update the interior of our house & knew we wanted to have our hardwood floors refinished. We had the "orange oak" stain that was popular in the early 2000s when our house was built. We have 2 staircases that were carpeted. We wanted the carpet removed & replaced with wood. Our banisters also needed to be updated to match the darker floors we wanted. We had several flooring companies come out to give us quotes. They all told us that they could not do the banisters because it was very tedious & time consuming work & that we would need to hire a painter to complete this part of our project. NOT what we wanted to hear! The thought of having to interview painters & try to coordinate the floor job with the banister job seemed time consuming & overwhelming. Then I heard about K&M Floors from one of my coworkers & decided to give them a call. From the moment Jason entered our home, my husband & I were impressed with his knowledge & confidence that he could get our project done from start to finish & coordinate it ALL. Jason answered all of our questions, was professional, courteous, & his quote was fair & within our budget. Jason & his team coordinated the moving out (& back in) of our furniture with a local moving company, the floor project itself, & the painting of our handrails. We were extremely pleased with each of the companies that worked on this project for us! Kristy @ K&M was always very helpful anytime I called with questions. Manuel & his crew worked long hours & even came back on a Saturday to ensure the project stayed on schedule. They did a FABULOUS job refinishing our floors! Manny painted our handrails to complement our new floors & did all of the touch up painting. His attention to detail was impeccable! We absolutely LOVE our new floors & banisters! We highly recommend K&M Floors. Thank you to Jason & everyone involved in making this project a success!
RO
Robert Whitworth
We recently purchased a former rental property to be our personal home. It needed a significant amount of TLC. The house had a combination of carpet, linoleum, tile and hardwood. We asked friends for recommendations for a flooring provider. We recd two. One recommendation for a big-name TV/radio ad style company and K&M Floors. We called both to come out for quotes. We chose K&M because they would do everything we wanted plus their carpet prices were competitive with the larger company. K&M removed and replaced the (old, stinky) carpet and padding. Approximately two thirds of the house is hardwood that was dull, scratched and had holes in some of the planks as well as water damage in the kitchen. Jason was able to tell us the floor is a high-end laminate that cannot be buffed back to its original state. However, he could repair it if extra planks were available. We found left-over planks in the attic and his crew did an great job repairing the floor. Jason also recommended the product, Rejuvenate (available Walmart, Lowes etc), to "perk-up" the hardwood shine and help cover some of the scratches. Rejuvenate worked very well and was a great suggestion. While we were looking for hardwood leftovers, we also found extra tile. Jason measured and found we had enough to replace the linoleum in the laundry area and add a tile shower splash-guard in one of the bathrooms. I was undecided about tile for the master bath. Jason listened to my wishes and recommended a pattern. It is beautiful! The only issue we had with the H&M was a messy tile installation team . I brought it to Jasons attention and he took care of it. We are very pleased with the service, professionalism and quality of K&M Floors and feel confident recommending this company to anyone in need of flooring service.
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Bill Grossman
My brother recommended Jason Drum @ K & M. Jasons bids proved to be competitive. The quality of the work installing select solid White oak flooring in the master wing addition and sanding and finishing the new and existing solid White Oak flooring throughout the house was outstanding. The work was done four years ago and the floors still look brand new. Jasons crew did a great carpet and pad replacement for the condo. They upgraded the foyer and kitchen floor in the condo to solid White oak flooring and, as at the Dunwoody house, used 3 coats of Bonas Traffic floor finish in satin. Looks great! My brother has used K & M for tile work on several restaurants and has spoken well of Jason and his employees work in that skill as well as quality flooring and carpet..
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Tony Collum
Excellent experience. After a questionable experience with a competitor, I turned to K&M floors. Jason Drum took the time to withstand our indecisiveness and showed tremendous patience. K&M stuck with us and really made the floor buying experience enjoyable. K&M employs a well trained staff and installers that go above and beyond to make sure you are pleased. As a side note (not that price should be the main factor and it may not always be the case) K&M actually delivered a better price (almost $3000 difference) and warranty (competitor wouldnt offer any warranty on installation) than a well known flooring company in Bowden GA. Dont believe the all the same Ole stodgy floor salesmen running around. Give K&M a call a see what they can do for you.
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Cheryl Charles
K&M was referred to us by a family member who had a small half bath wood floor installed. They were happy with the outcome and after we saw the work, decided to use the services of K&M. The initial meeting with Jason went well; he was both knowledgeable and personable. We selected changes for our family room, master bedroom and bathroom and a sizable walk-in closet. The finished product was beautiful! Friends have already asked about the work and we will gladly refer K&M and their staff I want to mention that Renan was amazing. He has such a cooperative and uplifting spirit and went above and beyond to make sure that we were pleased with his services; he is certainly an asset to your team. Thank you K&M!
KA
Katie Cutler
We hired K&M to install new oak floors in our kitchen and refinish the fifty year old oak floors in the rest of the house. I thought that the prices were reasonable (as compared to other quotes I got) and I was impressed with Jasons (co-owner) involvement in the job. There were a couple of minor miscommunications between back office and the install team, but Jason was polite and quick to resolve, even talking to some of my other contractors to work out a schedule. The new floors look great and we are very happy with the refinished floors - huge difference! I would happily recommend this company to friends.
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Shane Daniel
I cannot begin to say enough good things about our experience with K and M Floors. We had them replace our master bedroom carpet with hardwood to match the existing hardwood in our home. The job is FLAWLESS! The crew is obviously well experienced and needed absolutely no instruction or correction. We are amazed they were able to match our existing, 10-year-old floors to a T! We absolutely will be using them when the time comes to refinish our floors. Thanks to the K and M crew!!
MA
Mark Tankell
We had an appointment for the sales/measuring person to come at 5:30PM. I get a call at 4:15PM, I am 5 minutes from your house. Neither me or my wife were home. My wife gets home to the guy waiting in the driveway. He has no samples and states we have to come to the show room which is only open Monday through Friday 8-4. The work may be nice in the end but the process to get there leaves a lot to be desired. Much easier with HD and Lowes.