Category: | Pawn Shop |
Address: | 211 Atlanta Rd, Cumming, GA 30040, USA |
Phone: | +1 770-889-6564 |
Site: | forsythcountypawn.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
MI
Mike Walton
i bought an air file on tuesday 5-12. I attempted to use it wed eve 5-13 to do some sanding,soon as i hit the button the file board came loose,due to a crack in the plastic rim that holds it all together. Im sure they didnt test it when it came in on pawn,so i understand them not knowing it was bad. but thats not the problem,when i took it back this morning,5-14,and explained what happened,all the younger guy behind the counter could say was ALL SALES ARE FINAL!!!! Which is understandable,but the tool should be in working order when its sold,then if it breaks after i use it,then its ok,i understand its used and has no warranty. But to piss off a customer,over a 40.00 tool,is a terrible way to do business.i wouldve been happy with an "im sorry we didnt ck the tool out before it was put out for sale",and gave me a little store credit towards another one or SOMETHING,other than an attitude. And repeating the All Sales Are Final...... 3-4 times. Oh well ill never buy anything there,and ill tell everyone i know to steer clear. its not about the 40.00 tool its the attitude and the Non Existent cutomer service.....Very dissapointed!!!!
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Pavan T
The only good thing I can say about this place is that the prices for guns are fair. But, price is not the only thing that is important to me. I will pay $20 more at another gun store, for better customer service. I was in the store for 8 minutes, waiting patiently at the gun counter, before someone asked if I needed help. There were eight people standing behind the counter and only two were helping other customers. They even helped people that came in after me,who were white. I dont ever throw the race card out on reviews but the people at this store are extrememly racist. I did not come in the store to pawn something, but to spend 100s of dollars for a new gun. I have purchased guns from every gun store in Forsyth, Fulton, and Gwinnett counties and Ive never been treated like that. I dont know if it had to do with skin color but if people, who are white, came into the store after me and got help then.....
JE
Jessica Brown
I work near by and I stop in here frequently, sometimes to buy but a lot of the time its just to browse and kill 30 minutes looking at whats new in stock.... Ive always been treated great by all the staff and even when they probably know Im not looking to buy anything, they always ask if they can help and offer to show me anything I want to see. Ive bought 4 guns from them in the past 6 months and every time, Ive paid below the ticket price and theyve been more than patient while I made up my mind. I always bring my business to them first if i can and I appreciate the great service I get. And no, I dont know the owner or anything like mentioned below... Just appreciate the friendly ladies behind the counter that always take good care of me! Thanks guys. Cody
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A Private User
Its a Pawn Shop, what did you expect? If your looking for retail less 10%, your better off going somewhere else. As for the service, its a 5 out of 10 on a good day, then again, its a pawnshop, not "Lord and Taylors". I CAN attest to their great prices on Guns and Gun related "stuff". I have purchased my most recent hand gun and shotgun from FCP. Their pricing is hands down the best I have seen anywhere. Example, Ruger LC9: I see them all day long for $379 - $399. Same exact pistol at FCP $279.00!!!! Now thats a deal. As long as you know what you want and you have a good idea what the price is elsewhere, you cant go wrong. The best consumer is an educated comsumer. Keep up the great deals FCP!
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J.C. Wren
Im not sure what these people complaining about poor service are talking about. I was shopping for a Springfield XDs, called to verify they had one, walked in and out in 15 minutes with my purchase. When I walked in I was greeted by a very pleasant young lady, my salesperson was friendly and helpful, and when he went in the back for a few moments, two other sales people asked me if I had been helped yet or not. No complaints here! They were also $30 cheaper than the next lowest dealer, and well below list price. Maybe they can sense if youre a tire-kicker or a serious buyer, but next time Im shopping, theyll be the first place I head to.
MI
mitch jones
Great place to do business. I recently purchased a used hand gun that I had a problem with. ( It was used and certainly not the businesses fault). They told me to bring it in no problem. When they found out I was disappointed because I really liked this particular pistol they offered to replace it with a new one at no additional charge. I am sure they couldnt do this if it had been a very expensive item ( mine wasnt) but just knowing that they will go out of their way to keep customers satisfied makes me sure I will be making additional purchases here.
AN
Andrew Britt
They lowball. Also, I sold some gold here once and they paid me in silver price. I realised it about 10 mins after I left and had to go back and correct them and they paid me in gold prices. Moreover, I cant tell you how many times Ive been lowballed with, both, selling and pawning and I ended up going to Pawnopoly. Frank and David, the store managers at Pawnopoly, are very knowledgeable and fair. If youre planning on pawning or selling something dont waste your time at Forsyth County Pawn, go to Pawnopoly.
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M Roach
Store staff has always been very prompt, engaged, and courteous on the dozen or so times that I have shopped there over the past 5+ years. I am NOT a high volume customer of FCP but they DO recognize me and greet me whenever I come through the door. FCP has handled several FFL transfers for me and by my estimation they have gone out of their way to provide superior service. Relevant store policies have always been explained to me, in detail, as needed. ((No, I am not a paid shill for this business. ))
JA
Janus64 1
Bought a CMMG gas tube. Tried to return it, un-opened, a couple of hours later. They offered to buy it back from me at a 15% discount. What a rip-off. It would have been better if they just said no refunds, but store credit. I bought a number of guns there before, but never again. They all need customer service training. Cherokee county is not too far and much better prices.
JO
John Brown
Horrible customer relations. These guys need to remember without the customers they have nothing. We are doing you a favor just as much as your are us. And for the record... when you look up prices on ebay, how about looking at the fact that its an AUCTION that has 7 days left. The "buy it now" price is the price to be looked at. You must also think your customers are simple.
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B. – L. Morris
Ive been doing business with the these guys and Cherokee for about 10 years. I have to say that every time I go in I am more and more disappointed. The crabby old women at the counter that act like they are doing you a favor by selling you their crap. They are getting too big for their britches as they say. I suggest you go elsewhere. I know I will be from now on.