GameStop

Category:	Video Game Store
Address:	1757 East-West Connector #475, Austell, GA 30106, USA
Phone:	+1 770-941-1338
Site:	gamestop.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 9

Reviews 31

Melinda Feliciano

Wow horrible customer service during holday season! Walked in wasnt greeted or asked what I was looking for. Stood there AT the counter which had several people behind it, one person helping a curstomer and the others talking to each other. A few minutes passed before 2 more people walked in after me upon which they both were greeted! I am still stading at the counter as the guy goes directly up to the guy that just walked in and asks what he needs and brings him in front of me to the register. At that point I am stunned, the man in front of me shook his head at their audacity! Work in the same plaza and have never experienced the rudeness of these new employees! After a few minutes someone finally asks what I came in for I looked at him and said I would have said what it was when I walked in since I thought I was next but no thank you and left. I know now only go in when certain employees are working.

P. Wolf

Excellent experience here. Every time I come in, the staff is welcoming and look like the actually want to be there. The staff also doesnt hound you after the initial greeting. They actually let you browse without trying to talk to you every few minutes. Ive been here a few times for midnight releases and those are always well organized too. Usually, theres also a pizza vendor inside/outside during these events which is convenient. I definitely recommend this location, 5 out of 5.

Shelbi James

Great service, and knowledge. My boyfriend and I go to this location quite a bit. The guys here are awesome. They answer all of the questions I have and if Im looking around they ask if I need anything or what Im looking for if I cant find something. Talking to the employees here and just sharing general opinions on things is fun and can actually get to to either buy something I didnt want at first or keep me from buying something they could tell I wouldnt like.

Shatoya Reed

This store is too small for the amount of business they do. A bigger store would ease the tense congestion you feel waiting in line to be helped. The staff can only be so nice when they are being pulled in 50 different directions as well as having to answer the phone that doesnt stop ringing.

Diamond Hartsfield

I love GameStop when Kim was the store leader there, now its like nobody knows nothing or isnt resourceful. The new store manager is funny acting and the some of the associates that work there shouldnt work there because they dont know nothing about the games or the consoles.

EUGOD 3000

Gamestop is a ok place to get your games from.. Service is good but the only thing I dont like is when you trade in games that may have cost you 60 big ones they will cheat you and give you like 15 bucks for a 60 game that just came out. That why I only gave them 3 stars

A Private User

When it comes to midnight releases, the manager here has it down to a science. A line of literally 500 people will be done with in no time. The only gripe about this store is that it takes FOREVER to walk in during the day and buy something. Like literally forever.

Christian Turner

Terrible customer service and the staff needs training really bad. I am a former GS employee and I have had to run them through how to handle a return now two times. Talk about a terrible shopping experience.

Alex Olson

Manager is a crook. If trading in games, be sure to bring the online quote in to the store or else you will find yourself at the mercy of a habitual lowballer. Good for business, bad for customer service.

Jeff Valentine

Best GameStop Ive been to in Cobb county. Knowledgeable, good customer service, fast & friendly checkout. The midnight releases are pretty decent too. Just make sure youre early lol.

Alan Humphries

Very well mannered people. Only reason Im giving 4 star is that theyre shelving lists of new games to come out is very dated. They have not updated it since around may of this year.

Giovanny Almazan

I love this gamestop but i gave it 3 because I TRADED 4 games i spent 100 dollars on but they gave me 15 bucks dont trade at gamestop i bet you will only get 14 cents from there

Vindell Butler

I love this video game store. I love the staff. It is a very warm and inviting. If I have any questions about anything, there are always there to help out.

Ryan Mathis

I like the service I go there and theres good service as I walk on the pavement they say hi they care for there costomers and highly recommend going there

Matthew Foley

Staff is helpful and not too pushy, which can be an issue at Game Stop. My one complaint is that this store is TINY, it feels cramped.

Reggie Zimmerman

Good spot knowledgeable friendly staff just dont trade your games here its a rip off but thats all Game Stops

A Private User

I LOVE THIS GAMESTOP. I just wish it had a better selection of games. But other then that great customer care.

Jane Lindsey

The employees are friendly and helpful. I take my son there so he can purchase games .

A Private User

I like the store and there works help just find.only one thang slow waik in line

Sajon Bernard

Good service the trade us trash work on that other then that its real good