REI

REI, 7531 North Point Pkwy, Alpharetta, GA 30022, USA,

Category:	Camping Store
Address:	7531 North Point Pkwy, Alpharetta, GA 30022, USA
Phone:	+1 770-998-2622
Site:	rei.com
Rating:	4.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 100

Reviews 32

Allie Elgomayel

Today was my very first time shopping at REI. I went in looking for a north face book bag and quickly found the one I wanted. I got up to the register and the girl sounded so unenthusiastic that I could barely understand a word she was saying. I live 45 minutes away from REI so this was quite the trip for me. I have recently lost my ID and she would NOT let me purchase the book bag with my credit card. I offered other cards with my name on it for her to feel more comfortable but she would not listen. I wish I would have gotten her name but I left angry and probably will not ever return.

James Whitt

I really like going here, especially for running shoes.They have a decent variety and great brands.I was disappointed once when I bought a running shoe and found that they werent comfortable for running and I tried to return it after 2 wears and the guy in customer service did not allow it so I was stuck with shoes that were over $100 that I didnt wear all but for what I didnt buy them for.But otherwise, Ive usually had great customer service and usually no hassle exchanges.

Ashley Farber

This is a much smaller REI and lacks a variety of great products. Also the staff is not the most educated on the products or stock they do carry. Be prepared to research anything you want on your own because even backpacks and sleeping bag sizing is done horribly at this location. Still great for the basics and a fun place to go close by.

Ditza Israeli

Great customer-oriented service. Get the membership- theyll give you 10% back as store credit each year. They are awesome about returns and exchanges. I cant buy clothes on the internet, so Im glad they opened a location here in Alpharetta! Just about everything Ive gotten from these folks has been excellent quality.

Alejandro Tapia

This is definitely the worst REI, wait an hour for a tech to inspect a couple of bikes "ready". The tech walk out n left (5PM) never inspectem... Spoke with management "we apologized, come back tomorrow" very professional, just let business walk out the door.

Matthew Tierney

We take the free classes here in the community room and they are great. The workers love what they do. Chris helped us get gear and showed us a trail for our first backpacking trip. They do an awesome job here!

Ryan Edwards

Staff is incredibly nice and helpful and the gear is high quality. Have gotten several shirts there for hiking and my son got his hiking shoes for scouts at this store. Were both happy with our purchases.

RapidRoy Stegall

The premier outdoor equipment supplier. Well staffed, with knowledgeable people. Excellent customer service. Prices are retail, but if you become a "member" you get a rebate.

Tad Bixby

Great store with great products. I prefer their larger stores with more merchandise, but the staff is friendly and helpful.

Joe Medosch

Facility is amazing staff is incredibly knowledgeable. REI is high-end gear at a high end price. Incredibly expensive

Brendon Carrasquillo

This place is amazing. Im in love. I havr as much love for this place as I do for Whole Foods. Always a pleasure!

Matthew Campuzano

Seriously, look no where else if you want to get the best quality outdoor gear at pretty reasonable prices

Kevin Marasco

Nice store, wonderful employees. I got customer service that was above and beyond.

Andrew Peris

Friendly and helpful staff always eager to share their knowledge and help out.