Category: | Appliance Repair Service |
Address: | 225 Kimball Ridge Ct, Alpharetta, GA 30022, USA |
Phone: | +1 404-903-1453 |
Site: | atlantaappliancesrepair.net |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Curtis Thomas
Nice man came out at 6 pm. I was pleased about that. My own diagnosis of our clothes washing machine was that the lid switch was bad. He acted like it was that plus the timer too. He quick-tested a switch he had with him and it was only the switch. He quoted $160 total. When I was hesitant to spend that much he offered to simply sell the switch for me to install myself. He told me that no-name brand could be found on the internet for about $30, but they use only genuine Whirlpool parts. I reluctantly paid the $80 price for the switch, knowing that I would have to pay for the switch later plus their trip charge. I put it in myself in about 25 minutes. All is well. After I was done I looked up the $80 switch using the part number from the bag. It is $7.79 and free shipping from Amazon. I could have paid their $30 trip charge and had a total of less than $40.
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Gene Melton
I had a horrible experience. They sent out a lazy technician who never performed a diagnostic, then told it it would cost $300.00 to repair. Called a different service, the tech came out and performed a diagnostic, told me what part was bad and where I could get it cheaper than he could sell it too me. I picked the part up and an hour later the tech came back and installed it. only $150.00. I posted a bad review about my experience. Dont see the review here now, so I wonder what this company did. I contacted the company and told them of my displeasure, they offered to send another tech, no need already fixed, or refund my $30.00. I elected for them to do that. As of 04/08/2017 they had refunded my money and would use my experience to train techs and managers how not to handle a call.
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Mike Sullivan
AAR provided the best experience imaginable and I recommend their services without question. Look no further - this is an A+ firm. If you are reading this review, go to their website now, and use their convenient Use their 24/7 appointment scheduler (if outside of business hours, can’t call at the moment, etc – they will replay back to confirm your appointment ASAP. I will use them every time I have an appliance issue in the future and you should too. From start to finish, there isn’t any room for improvement – as you can’t improve on perfection: (1) Scheduling was easy, (2) They arrived on time, (3) They provided a quick diagnosis of the issue and took the time to thoroughly explain it to me, and (4) their pricing is the best in town. Thank You, Atlanta Appliance Repair
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Albert Kolesnikov
We manage several properties in and around Atlanta. Contractually, we hire repairs for the appliances of our residents which vary from washers and dryers to refrigerators. Amongst the several contractors we use across our management team, AAR has excelled and went far beyond our service expectations. They have been timely, cost effective and honest with their work. Not once has there been a complaint of any technician, repair or otherwise related work order. I bestow my highest regard and recommend them for any possible appliance repair need a management firm or individual may have. They have certainly been a felicitous addition to our arsenal of property logistics. -AK M.
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Oliviya Smirna
Exceptional service on every level! Washing machine broke down. Gena, repairman came over to my house. He was able to repair it within 40 minutes and provided 90 days warranty. Over and above the quality of repair, Gene was friendly and helpful. Having appliances breakdown when you are busy caring for your family and working hard; so it is really great to find a very great company such as Atlanta Appliances Repair, LLC thats efficient, effective and has integrity. Advantage is everything that you would want in this type of industry. I would easily give this company the highest rank. Thank you, "AAR"!
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Laurel Rodner
Stay away from this company! Had them out to fix my refrigerator twice with no success. When I tried to schedule them a 3rd time hoping they could get it correct they wanted to charge the labor again. They said the warranty had passed. $200.00 down the drain. Grossly overpriced and unprofessional, they offer discounts for people to write good reviews. Its very frustrating when you try and use a service that should help you find the best service your looking for based on honest customer feedback and a company like AAR has paid for reviews! Cant suggest to anyone and wont ever use again..
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Allen Nelson
They replaced a pump on my Whirlpool washing machine. The technician was on time to the appointment. He had a little trouble with the part install but ultimately got it done. He took the time to show me why our old pump broke. He took a bucket of dirty water from washer outside with me, poured out a few coins, hair bands and etc. that were left in when we were washing clothes. I always thought those would just be at the bottom when finished, but they can get sucked into the pump and break the machine. I will use this company again.
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Prasenjith Debnath
My Maytag refrigerator was leaking water out from the bottom. I called this Appliance Repair Service as it was a highly ranked company based on Google search. I called and was connected directly with dispatcher. She was very courteous about my issues on my fridge. We set up an appointment for the following day. On the day of the appointment, the repairman arrived on time and was able to diagnose and fix my fridge in just a matter of time. I was impressed with the overall service of this company.
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Courtney Kloehs
We had to fix our dyer, I already had the door off, and replaced a fuse. the dyer still did not heat. Tech came out and changed ignator. It took him about 15min. Charged 180 dollars, I looked part up on line 18 dollars. I know companies need to make money, and have expenses, but I believe this mark up was extreme. yes good job fixing, but in my opinion, took advantage of the situation. my advise research the price to fix online before saying ok to fix.
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Kim Bertschi
Jake from Atlanta appliance Repair came out on short notice (less than 24 hours) to take a look at our broken dishwasher a week before Christmas! He diagnosed the problem and explained what would be needed to repair. He was honest in that the cost of repair could rival the cost of replacement, so we are looking at our options. He did a great job, was prompt anc courteous. If we decide to go with the repair we will definitely use this company.
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Stephen Vaughn
I called this company because they have such great reviews on internet, and Im glad I did. The tech was timely, professional, and clearly has a lot of expertise in various appliance brands. The tech ended up repairing both our appliances - dryer and washer, even though I had initially only called them about our dryer. I’m completely satisfied with the services, and I will definitely call them again in the future with any issues!
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Johnson Willi
Our GE Profile refrigerator has stopped freezing a few days ago, so I went searching reviews online to see if I could find someone to come to my house in Alpharetta and fix it. After looking around, I got a good feeling about this company and contacted them. They came out the next day, evaluated the problem and installed a new inverter. Cost was reasonable, customer service was excellent - our fridge is working again!!!