Tena Automotive LLC

Category:	Used Car Dealer
Address:	2316 W Hillsborough Ave, Tampa, FL 33603, USA
Phone:	+1 813-605-0005
Site:	blossomcarcenter.com
Rating:	3.3
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed

Location

Photos 7

Reviews 8

Elaine Beneby

Back in February 2013 I stopped to look at a car from Tena Automotive. My vehicle of interest was a 2006 Nissan 350z. Despite my bad credit the salespeople were able to get me approved for the vehicle of my dreams. The employees were very friendly and helpful. I was so happy and excited but…things that seem too good to be true….usually are. I informed the Salesman (Jonathan) that I wanted to keep my payments below $350 a month. Per my agreement I paid $2,000 down. Upon signing the paperwork for my new vehicle and getting in the car I was informed that I owed an additional $200 for down payment. I was angry of course because that was not a part of our contractual agreement. The salesman submitted the paperwork to the bank stating that I had paid $2,200 just so that the paperwork would reflect my desired monthly payment and then charged me an additional $200 off the books. I was very upset but tried not to let it ruin the happiness of having my new vehicle. When I first stepped on the lot of Tena Automotive the owner (John) assured me that they sold the most reliable vehicles around. After only three days of having the vehicle I noticed that I had no headlights. I contacted Tena Automotive immediately. I called several times and left numerous voicemails requesting a call back. No one ever reached out to me. When I came in with cash they were on me like flies on crap, now that I needed them I could not even get a call back. After a week on only being able to drive my car during the day, I knew I was not going to get a response from the dealership. I sent them a dirty email and ended up fixing the headlights myself. Little did I know this was only the beginning. Two weeks later I noticed that my engine was knocking really really loudly. Upon taking a look under the hood I discover…..to my sheer horror…..there was NO OIL IN THE ENGINE. I guess a 300 point inspection does not include checking the oil. I could write up pages and pages of the issues that I have had with this vehicle, but for the sake of time I will just list them below. Broken headlights Car overheated- New cooling fan Passenger side door doesn’t open. No oil in the engine 4 new tires and alignment needed. Car does not start due to electrical issues. No overhead ceiling lights in vehicle Windshield washer fluid dispenser does not work After the myriad if issues I finally took a trip down to Tena Automotive. Needless to say they didn’t care about my vehicle or the issues that I was facing. The owner was really nasty and told me “Well that’s what happens when you purchase a car as is…no warranty” I am beyond dissatisfied with my experience at this dealership. This was my very first auto loan and I never would have imagined that I would be treated this way. Even as I sit here now I am unable to start my vehicle. I trusted the people at Tena Automotive and I have been ripped off. Words can not express how sad I feel over this situation. I have paid $1,000 plus dollars for vehicle repairs in a matter of a few months. I sold a good running vehicle to get into what I thought was the car of my dreams. My dream has been nothing but a nightmare. I would not recommend Tena Automotive to my worst enemy.

Tony Sawchuk

Buyer beware!!! They say they are here to help, hardly the case!!! Back in September 2013 I purchased a car from here (2004 Saab). When I bought the car I was to have new knobs on the stereo this was approved from the owner as well as the rear passenger door lock did not work and the window would not roll down and the driver seat being electric would not move. The owner told the finance manager to get me taken care of and make me happy all words no actions. I did get the rear window fixed as well as the door lock. As for the seat they asked me to go to the jaguar dealership and get an estimate on how much it cost to fix the drivers seat the estimate came back at $450.00 trying to be fair I thought this was a lot of money. We got the seat to move enough to get it into the right position. I talk with John the finance manager and said if you replace a mirror a $35.00 fix I would call it good. Let just say the seat is not fixed, plus I do not have stereo knobs, and NO mirror! They did pay the amount for the estimate to have the chair looked at in February and I had this done the week before Thanksgiving. Once John left the new finance guy Joe said it was on order and the wrong one came in. When I called in there the next week Joe doesnt work there anymore. When I asked to speak to the owner he doesnt want to talk to me. I have just tried to get this taken care of no one wants to return calls the new finance guy Jim said he would call me by Monday he did not call me. I had to call back three times and then he hung up on me. Customer service here is very questionable the only one who was there to help was John the Sales Manager. He did drive out to pick me up so I could buy the car. so to sum it up if you choose to buy a car from these guys make sure they do the work first or plan to hear stories!!! I would not recommend this place to anyone!!!

Jonathan Plasky

Had a fantastic experience with Jon. They took the time to understand my needs and used that information to make quality recommendations. At no time did I feel pressure to get into anything I didnt want. Also, the finance department is awesome!!! Did a great job at finding me a lender at an amazing rate. This dealership is truly a class act. I would recommend them to anyone.

Noemi Rodriguez

The staff at Tena Automotive were all very helpful. They had my dream car and did everything possible for me to take my dream car home. I love my 2006 BMW and I want to Thank John, Jonathan and everyone else that made this happen,. I am a very happy customer and will continue to do business with Tena Automotive. Thanks again guys for everything!!

Cee Cee

Nice vehicles, bad customer service. I wonder if they hire salesman off street. The tall dark skin male helped me and from start, made me feel uncomfortable with the comments about my looks. He asked for my phone number and all. I tried to overlook the comments eventually I left stating I would return. I will not return!! Very unprofessional.

D B

Visited their car lot on saturday the 17th of september. A lot of nice cars. The Sales Manager Jon is a very experienced, professional, and respectable person. I strongly recommend stopping by their lot during your search for a used car. ... Drew B

TheDon Willie

Ridiculous what they get away with.

Jubling

shady guys, typical car dealer