Category: | Video Game Store |
Address: | 91 N Cattlemen Rd, Sarasota, FL 34243, USA |
Phone: | +1 941-358-8737 |
Site: | gamestop.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Sadie Taylor
Very poor customer service and under staffed! Four other people including myself waited for about 20 minutes before we were helped. The guy behind the counter was very rude and was not helpful what so ever! And when I asked if they carried a certain xbox game he only pointed in a general direction and I never did find the game. After i was done looking i had to wait another 15 min. for the guy to be done with other customers, which I understood because I came in after them. However, when it was my turn to be helped the gamestop guy said I had to wait even longer so that he could help these other people that just walked in? I waited around 35min. just to be pushed aside and wait another half an hour! It was ridiculous and didnt make any sense!
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Jerry Johnson
Shadiest gamestop ever. Went to trade some games they said i couldnt because of out of state license even though have done it numerous times. Went back next day no problem. Preordered ps4 put down 100 dollars. I traded in last of us and got 38 store credit and was asked if anything I wanted to get. Got 20 steam dollars. At the same time I wanted to cancel my ps4 preorder which I gave them cash for. He said it had to go on debit card and he used part of the refund for the steam money. I clearly wanted to use the store credit and not my cash. Overall this place is a joke and I reccomme going to a different one even if it is a little further away.
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Xavier Muzquiz
I couldnt think of a better choice for your local gaming buys than this store right here. Gamestop in general does a god job hiring committed, and bright employees. However, this location near the new UTC mall couldnt be any more delightful. The store size is average to above average for the bay area chains, and the selection of items follow in the same path. The store service above all is what makes this location my go-to. Everyone has a smile, a comedic nature, as well as a helpful one. All this combined really wants a costumer like myself, my friends and family to return consistently here for our gaming needs.
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Ramon Casanova
WOW THIS GAME STOP HAS THE WORSE SERVICE AND THEY RIP U OFF ASS FOR OTHER GAMESTOPS LIKE CORTEZ ON BRADENTON THIS GAMESTOP IN CATTELMAN RIPPS U OFF WEN TRADING GAMES I TRADED THE GOOD GAMES THEY SAID 4$ FOR 7 GAMES AS FOR OTHER GAMES STOPS I GOT 15$ DONT SHOP INTHIS GAMESTOP PLUS THIS GAME STOP IS VERY RACISM I SEEN TOWARD DIFFERNT CULTURES THE CO WORKERS AT THIS CATTALMAN GAMESTOP ARE SOMEWAT NAZIS
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Oramis Gonzalez
I was in need of a ps4 hard drive, i asked a lady wgo i didnt get the name of if she has them in stock. She says she does but that i had to wait in line. So a wait for a good 40 minutes due to the store being packed. Finally i get to her and ask her for the hard drive to which they did not have it in stock. The only excuse she can come up with was ot was there yesterday. Unbelievable.
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David Benitez
Eric and the supervisor were RACIST, rude and unprofessional. I will call corporate.Years coming to this gamestop location and treated like crap. Was looking to trade in my ps4 that I used for 3 years and trade in value is $125 and wanted to charged me $50 for reconditioning fees when my ps4 is in perfect condition just a few scratches (normal used). I will give them 0 if I could
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Brooke Long
Came in last night grabbed a game off the shelf. Waited in line for about 20 min. Was told that it was not in stock. Left with nothing. Called today around 5 and was told the last copy was sold 30 min ago. "It just magically showed up because it was filed incorrectly." Said the clerk. Shows a complete lack of organization willingness to actually help the customer buy.
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Nathan R
Understaffed and very busy. This is a nightmare setup for a GameStop. Also, when returning an unused software product the manager opened it in front of me. I questioned him why he would do that due to federal laws and such. Target and bestbuy are next door and are less busy if you want a new game purchase.
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Pedro Montes
One time I waited in line for 30mins, a guy walked in with one item for trade in, didnt get in the clearly formed line. Cashiers decided to make one line for trade ins and other for purchases. She called the guy up next when clearly I was next in line and claimed he only had one item, so it didnt matter.
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A Private User
They are always helpful and very informative like the previous gentleman said I to dont understand why they got a bad review and I go there to do business from time to time and never once had an issue. Keep up the great work
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Osbel Rodgz
Stopped by with a scratch game, Jessie took care of me. Great customer service, thats why i prefer to buy here instead of amazon. Thanks Jessie!
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DJP
Very low on staff. Theres usually a line when you come in this place and things dont move smoothly. Expect to be standing around for while.
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Josiah Maki
My favorite GameStop to go to even though its far away. Great variety of used games and very helpful staff.
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IronHeart OfSin
Not the best prices. I prefer to download my games. When I do go here the staff is helpful and courteous.
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Max Anderson
Gamestop as a company is pretty meh, but the people there have always been cool and helpful.
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Kevin Mcnew
Great staff and they care about making there customers happy! Thank you game stop!
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SnoopyOgre
One of the best GameStops Ive been to in a long time! Staff is helpful and kind!
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Tim Whitley
While a bit on the pricey side for new games, the used inventory isnt too bad.
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Memb
Awesome freindly employed and will have what youre looking for
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Mr Jiggely
Employees are nice and care about their customers
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Ollie B.
Great place! Nice staff and very funny!
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Allen Neal
Good selection of new and used games .
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intel lo
Thank you for everything
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luz ivette
These guys are great!
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Clayton Kirby
Always a pleasure
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Serena Cryderman
Variety of games
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bobbi bostick
Very helpful!!
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Devin Verizzo
Great deals