Category: | Hardware Store |
Address: | 6398 Lockwood Ridge Rd, Sarasota, FL 34243, USA |
Phone: | +1 941-351-3371 |
Site: | acehardware.com |
Rating: | 3 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM |
GI
Ginger Ruby
I recently moved to Florida and thought it would be great to patronize a local hardware store rather than a big box chain store. Boy, was I wrong. I came in with a list of about a dozen things I needed. A salesperson greeted me and I started to tell her what I needed. She stopped me and said I better talk to another person. He led me to the area where the electrical items were and when I asked a second question he meandered away and never returned. I then found a third person who seemed to be in charge. I told him I needed a garage hook but I didnt think the ones he had would have an anchor that matched. He said, "YOU FIND A HOOK AND ILL FIND AN ANCHOR. I found a hook. He spent 10 minutes looking for an anchor and eventually admitted he did not have one. This kind of thing went on with slight variations for everything I needed. I felt like I had bothered them by just walking in the door. Needless to say I wont be back.
BA
Barbara Anglin
Went in for hose connectors, found both easily. Great place to browse, found a couple useful kitchen gadgets including rubber type jar openers I had been looking for, picked up a few ideas for household embellishments, too. Staff helpful. Located on easternmost side of a small strip mall, easy access, plenty parking.
CL
Claire Lecuona
Terrible customer service. The man in the paint department was rude and condescending. The front cashier just handed me a receipt and never put my purchases in a bag--I did it myself. Wanted to shop "local" but will probably make the trip to Home Depot in the future.
SA
Sandy Wilson
One of the best hardware stores Ive been too! The people here are so helpful and knew exactly what I needed to help me hang a few pictures, as well as paint my living room.
AL
Alan Viera
People here are so rude... Worst experience ever... People not willing to answer questions...
DE
Derek Whitecotton
Bob is the best ACE employee around! Great store and great people!
ME
Meg Ozbirn
Always helpful staff!